Just wanted to relay my recent experience with Bitfloor:
I am one of the customers that have BTC being held due to the hack (about 61 BTC..around $2900 in today's terms..

)
Over this last weekend I decided to give Bitfloor another chance and sold about $850 worth of BTC and initiated an ACH withdrawal.
The transfer went smoothly and the money was in my bank account today.
Although I do wish Roman would be a bit more vocal about what is going on, at least to those with BTC being held, this experience has been a big first step in Bitfloor earning my trust back.
Hopefully the recent BTC rally will earn Bitfloor enough volume to release some more of the held BTC..especially in today's market.