I was aware about some of the points you mentioned (i used to play there a bit) but some issues are new to me. I havent really had issues with support (then again i havent played there enough to really need support). I am aware of the rake incident, i stopped playing after i learned about it.

I hope you will get a reply because you gave a lot of evidence to support your accusations. They should reply you here so that everyone can read what they will answer you. If they ever will.
Thanks anyway for this thread, too many bad examples around.

UPDATES:

Been slacking on updating this thread, still plenty more to add (including evidence of unethical behavior while attempting to cover up most of whats in this post against Betcoin Mod/Site Pro plo8monster as well as Betcoins biggest poker affiliate Xiaoxiao

• Just updated the Over-rake period.  Untill recently the earliest hand history available of over raked pot was 11/14.  I can confirm now Betcoin was was NOT over raking pots on 10/30.  They WERE over raking pots beginning just after midnight UTC on 10/31.  New timeframe for over rake is 10/31-12/14.
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• Also added the issue involving user account details getting into the hands of criminals.

I haven't even gotten into how messed up the way they officially increased their rake was.

I am pretty confident that they were over-raking from about 10/31 just after midnight till whenever they officially increased rake (12/9 or 12/10)

Obsessed or not, we need an explanation from Betcoin.AG.
They 100% overraked player and deleted douglas message, so for me most of the written is true. Until otherwise proven.

Betcoin Jessica basically telling the regular who first discovered over rake to fuck off:

(Read from bottom to top)

Im pretty shocked that this thread has been here almost a month and not 1 betcoin rep has tried to come in a protect their site?? That to me smells fishy in itself

I think that there might have been some real life legal issues with their casino.Though,i wouldnt be surprised if they were compromised or something similar cause we have enough scammer/hackers on BCT for that to happen.

But why are they running the campaign if they intend to run ?

This will be my first and last post in this thread.

Regarding what Twitchy has posted; he's blown this thing out of proportion now, and a lot of his facts are wrong to begin with.  We've discussed this many times.  With that said, I admire Twitchy for trying to be a watchdog and his vigor, but his intentions now have become ego-driven.  

I had already admitted that Betcoin made a mistake due to their inexperience in poker room management (to their credit they are growing exponentially wiser as time goes on).  The reason Betcoin is not refunding people is because there is basically nothing to refund.  A lot of people were getting 100%+ rakeback so the higher the rake the more they gained.   You have to consider the amount paid back in VIP RB, 100% bonuses, 100% RB prop player programs, affiliate RB, tablestarter RB etc, all of which Twitchy failed to consider in his calculations.  A small percentage of players were effected negatively but it's so minute that it's barely noticeable which is why those people aren't complaining or don't care.  It's like would you camp outside of your local gas station demanding a 9/10 of a penny refund because you thought the price was $1.50/gallon and not $1.509/gallon.  This is similar to what Twitchy is doing right now.

Betcoin is not out for a "cash grab" or trying to steal; they have absolutely no incentive to do that.  They're owned/backed by WPN, one of the bigger poker networks out there.  

There's currently 67,000 members at Betcoin, and right now on a Tuesday morning, approx. 150-300 members are actively using the site as a means of work, entertainment, community and fellowship.  If they felt remotely close to the way Twitchy feels, they wouldn't be doing what they're doing.  Assuming 3/4 of those members are multi-accounts trying to take advantage of site promo's and bonuses, that leaves us with 15,000 genuine members. Not even 1% of the genuine Betcoin members feels the same way as Twitchy.

Ok, show me your calculations then, I've asked you for them many times.  I doubt you or Betcoin has even bothered to calculate anything.


This is far from reality.  Xiaoxiao has continually made derceptive comments like this and then refused to defend them in any way.

Betcoin has a table starter promotion offering 100% rakeback.  At MOST 2 players from any table are eligible, because of the requirements - there are often going to be 0 or 1 players receiving it.

Xiao has refused to comment on the fact that heads up cash tables are not eligible for this promotion and Betcoin was taking up to 4 extra mbtc every time a hand went to the flop.

At the mid to high stakes, I estimate Betcoin was taking around 280 mbtc per hour from 10/31 - 12/9.

(Easily 100+ hands per hour, seeing 70% of flops = 280 chips/hr per table in over charged rake)

I've proven the rake was collected wrong during this 5+ week period, this is Xiaos comment which he refuses to elaborate on:


 
This is just not true.  Many players were unaware they were stolen from, and recently have been asking for a refund.

There have been talks of a boycott recently by a group of players.  Here is an example of Betcoin handled one of the highest volume regulars on the site.

(read from bottom to top)


Dooglus summed up a great point on Betcoins forum by asking this question.  Rather than responding to him, Betcoin deleted it.


The only thing I agree with is the fact that Betcoin probably didn't do this on purpose.  Nearly every issue I've brought up has been a result of their incompetence.  If they would simply admit their mistakes, and fix them - this wouldn't be what it is today.