Don't really understand the point of your argument.If the account freezes by mistake and support is incredibly fast,why you haven't come to the conclusion yet ? I think Bitfinex is not to be blamed for your silly mistake.You could wait until the freeze ban is lifted .
OP probably edited their post without editing its title after noticing that the problem was actually coming from them (i.e. when they froze their account by mistake).
I agree that OP should change the title of this thread as soon as possible. This is very misleading. Besides it could be taken as calumny, which is punishable by law if bitfinex wants to resort to it.