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August 07, 2017, 12:57:02 PM |
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I just tried to max out my 2.5 million peso limit, I did not even reach it yet, 1M pa lang, bigla na lang na downgrade ang daily limit ko to 500k PHP.
Also done on Thursday and Friday last week, so I have been waiting since ... more than 96 hours na. Still no deposit to the account. Tuesday na bukas.
They said due to Banko Sentral regulations, which I find suspect, as it's clearly for anti-money laundering and anti-criminal purposes. I can understand the 500k limit, but I regularly do bank transactions with BDO, BPI, Metrobank, SecurityBank and RobinsonsBank in excess of 3M to 5M per day. Not all days, but sometimes in one day ganun (lalo na kung payroll ng empleyado, diba, need to pay 300+ factory workers.)
They also processed my 1M transaction the day before (with a more than 24 hour delay), so I am wondering why they felt the need to downgrade now. Am I the rare customer that actually tried to do 1M? Does that mean they don't get others that do more than 500k?
I sent more than 14 BTC to them and I have simply asked for a full refund and I will redo the transaction within their limits one day at a time.
AML-KYC is total bullshit as far as I'm concerned. They already have all my info and business permit, so such limits are simply unacceptable. They should clearly state that they can no longer offer 2.5M as a maximum daily limit for Level 4 verified users.
If they send me back my bitcoins, I don't have much of a problem, just a small one. However my transaction was needed to be done yesterday. Things move fast in the bitcoin world. They should know that.
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