I just checked email, got one yesterday saying my ozcoin wallet address had changed (?!?!?). Just went into ozcoin website and it shows withdrawal made of all my remaining coins to this other (Unknown) address. I haven't logged into the ozcoin website in months. Not sure who/how my address could have been changed and then all coins withdrawn in a 24hr timespan.
I use a > 15 digit alphanumeric pwd that is not repeated at any other site, and I don't have any other indications I might have been compromised. Am I missing something obvious? I haven't been on the forums or paying alot of attention lately, so this is possible, but I'm still somewhat troubled. Given the current exchange rate of Bitcoin this represents a nontrivial amount of currency.
Thanks
I've posted here and personal message, with reasonable tone and volume. Are there other support options? Not to raise a stink but someone stole my coins from your website, I'd appreciate at least a token response. I'd rather not have to change either tone or volume.
Thanks in advance.
It is good for you to report here, but it is probable that nothing is wrong with the site - your credentials for the pool website were likely obtained by a cracker, by your computer, email accounts, or network connection being Pwned. With Bitcoin, you are responsible for your own security; there is no bank to call that can give you your money back when you got scammed. There is also no way to prove it wasn't you that withdrew the money.
You can report the theft to Police who will be glad to chuckle; with someone willing enough to file a police report because a theft actually happened, a site admin may be able to turn over what forensic evidence there is, likely just a Tor exit node IP address or an IP address of one of over 9000 rooted machines under a hacker's control (if there even is any logging - many users might prefer no logging of their pool connections if given the choice...)