sorry orama, nothing personal man its just how i feel. as i have said before, your openday report really helped me with my decision to buy KNC and have been a very happy customer since, its just how this all came together, doesnt even really matter tho.
Ok, cool, but now what am I meant have done ref the above?!
You lied to my face, and Redacted about his unit's RMA.
No. I didn't I asked Emilia, she was sitting next to me there and then, Redacted confirmed. What's the problem?
Heres your previous quote:
Hi,
Please write in large writing on the box RMA 131029-12 and send the board back to the following address:
KnCMiner
Birger Jarlsgatan 33
11145 Stockholm
Sweden
We will review the cause of the issue and get back to you as soon as possible with the new board.
Thanks
Emilia
Your return arrived today, was processed and repaired today, and left here by courier today.
In and out the same day.
That two week stuff is nonsense, you weren't even issued the RMA until the 29/10/13 (last Friday) it's in the RMA code itself.
I then posted this:
On Wed, Nov 6, 2013 at 1:14 PM, Customer Service <
customerservice@kncminer.com> wrote:
Hi,
This has not yet arrived at our location. Could you please provide a tracking number so that we can chase it?
Should you have any further questions please do not hesitate to contact us.
Thanks
Emilia
So either you lied or she lied.
Both UPS and KnC confirmed that they did not have the RMA "sent out" like you so called stated.