You have problems, not me. If you can not get 4mbtc, then I am silent about large sums. Reviews are written, including Askgamblers, and people will think about making a deposit at your casino or not, given this attitude to new customers and solvency.
Problem caused as you used a free VPN and probably abused the promo code.
Sorry, but we have had many abuse cases like this one before, and we just can't allow it to happen.
As I said, register an account without a VPN (or at least use a paid VPN) and you won't have any issue.
Every other user playing fairly has been paid without exceptions

Just check the most recent cashouts at the top of the page (there are 2 cashouts from today, bigger than the amount you were requesting):
