Honestly i would love to use this service. However i am not EU based so it's really a hassle.

To my understanding you guys don't require any identification for the cards right? What are the limits on the virtual and physical debit cards? If i'm not EU based would it be possible for me to use your wallet service along with a virtual card without getting a physical card or would that be impossible too?

Also, you guys should consider to switch to another card provider if the answer is no to my above question. You are simply losing out on so much of the market, and most of your competitors are planning on switching to another provider that accepts outside of EU customers.

You can use our wallet even if you are not EU based. However, in order to use the card, telephone verification is needed. Unfortunately, the virtual unverified card also can't be ordered outside the EU zone yet.
We are running the negotiations with our card issuers aiming to expand the card's coverage.

Are you serious, 10 $/€ is too much?  Who makes deposits of 2€? With 10€/$ you buy cigarettes and it's gone, only 2-3€ left
10$/€ is a very low amount for people from Tier 1 and Tier 2 countries. So I wouldn't say it is "bad" as you say, I don't see the problem

Since wirex seems to not be able to provide users with VCCs anymore which means that essentially you have to give out to them your real address to receive the cards making the whole process not anonymous, are you guys still offering anonymous VCCs after the cutoff date in october?

Just wondering because everyone seems to be jumping ship from wavecrest and no provider is able to provide anonymous VCCs.

If you can then i'm definitely going with you. Lmk what the plan for the future is gunna be.

Hi! Could you please, tell me the number of your ticket, so we can solve your issue asap.

@bave, hey! you can check out our service for yourself - try our virtual card, its free and easy to order.

Hello! Could you, please, PM me or leave a ticket at support@bonpay.com, we'll solve the issue asap.

Hi, I have ordered the virtual card but there is no card number, no expiry date, no cv2.

Hello! I've sent you PM and you will receive an email from our support soon.

The interface does not provide any ticket number when posting. I do not know where to go to see my open tickets