ZEBPAY is a fake trading platform. They charge an immense amount of fees for trading. They hold on to your amount after the transaction so, to buy it at a low price and perform batch transactions and then they keep the difference. If you transfer EOS or XLM, that takes less than a min to transfer. ZEBPAY usually takes around 5- 6 hours or sometimes a day to transfer, when they have a chance to grab the transaction difference. They won't give you the tx Hash ID, their customer support won't reply if you are stuck at this issue. It is run by an Indian guy with only 20 people as staff, which is a huge red flag too. If you have this app installed, please uninstall this app ASAP. I never did a large transaction on this platform because of this trust issue, and I was right.
I don't think enough people will get warnings from here. If you were scammed, just write up a full scam report with evidence in the scam accusations board.
Judging from you story, it seems you have used them several times. Why do you continue using a service if it sucks?
We have lots of alternatives that you can try out.