Has anyone bought from Bitmain before? How long is the shipping from China?
Many people have, allegedly most have a decent experience with it.
Personally, it's been a ****ing nightmare for me, 7 weeks ago I placed my order and wired them the money, my order is still marked 'unpaid', 'expired' and 'unshipped'.
I nag their support staff daily, no effect. They just pop in every two weeks or so and ask me for the same transaction info that I already gave them. It's absurd.
I would not recommend Bitmain. Your mileage may vary, good luck.
Before you place your order, look in their support section under 'Why hasn't my payment been confirmed yet?'. Notice the 8 pages of extremely upset customers from the last two months with essentially the same complaint as myself.
Bitmain is only very slow answering emails and tickets. If you count the ticket ids, they get around 1k new tickets a day.
Everytime i have issues, i just create a ticket and call their support hotline. All problems except crypto payment confirmation got instantly solved by tell them order id and ticket id. 1 point i have to mention is, they only speak mandarin chinese. It sucks for most people since they cant speak chinese, but at least they offer an hotline. Have a stucking payment at coinbase and can only reach them via ticket. :/
Your problem is very likely by missing some USD due to international transfer fees. Some banks even if you check that you cover all fees, some fees are not covered. Bitmain offer to pay the missing USD in BTC.