Hello,
the 21st September i sent my ETH deposit to the address 0xCA3633109d33503B12Cc6f7A9bF859a98f533De3
but it is still pending on my Electroneum Dashboard and i've not received my ETN.
Why ?
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Requested Transaction
Your Ethereum transaction of 0.0208 ETH made on Thursday 21 September 2017 is currently pending
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On Etherscan it shows that address has the ETH in it.
Have you pushed the "Transfer confirmed" button on the Electroneum website?
Yes i did.
And a friend of mine had the same issue, he deposited the same amount as me the same day to 0xf8E2912F81013da5A0c9E16550A413e12bcda221
but until yesterday his ETN deposit was still Pending.
Now i don't know if it's confirmed but i'll ask.
Please can you confirm manually?
In the Requested Transactions section there is not even a button to confirm that myself.
P.S. The only thing that comes to my mind is... we have purchased the ETH from Bitstamp and sent them from there directly to your ETH addresses.
Was that bad ? Is that the reason why your system did not detect the transaction ?
Actually in Bitstamp there was a warning that suggests it's better not to send coins to ICO addresses. But without an explanation why.
I wonder how an "ICO" address is different than any normal address after all ??
