How will the Feedback Protocol work exactly?
The Feedback protocol will be handled by doing a market research aspect. It will gives merchants the capability to seamlessly conduct research about the satisfaction of their customers and reward them for their engagement. When setting up a feedback program, businesses can choose a type of feedback (review, 5-star rating, survey, etc), the subset of customers they want to target, the conditions of the feedback as well as the reward. Once validated, the feedback protocol generates a smart contract that will autonomously handle everything.