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    Author Topic: (Resolved) Legit user here can't reclaim his account!! Gox Help me? (Fixed)  (Read 1259 times)
    DJcoins (OP)
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    June 25, 2011, 09:28:27 PM
    Last edit: June 26, 2011, 03:25:20 AM by DJcoins
     #1

    Edit: Problem resolved by MagicalTux himself!
    Great person took his time to fix my claim.
    Just in time for some major trading Cheesy

    Thanks and keep up the Gox work Tongue




    Here's my detailed situation:

    I don't know my exact BTC or USD Balance because I do a lot of day trading.
    I have a rough estimate but that can shift a lot due to the fact that I have many buy/sell orders placed the night before the attack. Some could very well filled and that would drastically change my BTC/USD distribution ratios.

    Apparently MtGox will not approve your request if you don't have an accurate balance estimate.

    I have provided so far:
    -An estimated Account balance (could be way off but I noted that in my submission)
    -My static IP address
    -Dwolla Account #
    -Full Dwolla transaction history (directly from Dwolla, with dates and time tag)
    -Full BTC deposit/withdraw history with addresses (directly from bitcoin client)

    I have re-submitted my claim at least 6 times already, and each time I gave more and more informations.
    But I always get the same automated Email response suggesting that I should give them an estimated balance and deposit account info.

    At this point I don't even know what eles I can provide in order to prove I'm the rightful owner of the account.

    What's going on here? Am I screwed?
    Can someone from MtGox help me recover my account please?
    Anyone knows how to get in touch with them directly?

    Any help is appreciated!
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