Even with all this, I still get asked to provide more proof. What more proof can I give? Are they just blowing smoke up our rears with all this?
Don't worry. They wouldn't process your claim anyway. I'm waiting for a positive reply for days now.
They're working hard getting the trading system to work, because this is what generates cash for them. No time to care about users who want to access their accounts and withdraw their funds.
Mauline (quite upset)