lol why would i say fees, are you kidding me? he was the one that showed me the "fees" page and it talked about interest. I know there are no fees but only interests, lol. i didn't edit anything.
Well I don't know what happened or why he's accusing you of editing posts then, I'll stay out of it after this. If you asked if interest was charged on unused funds and he said no then he should apologize and be more careful in the future. Bitfinex should probably be more clear about this and should at least consider refunding you if the website wasn't clear enough on it.
refunding somebody for thinking that taking a loan and not using it will not originate interest?
C'mon guys, don't tell me you are serious about that, this must be a joke!
How can somebody even think that you can block somebody's money without originating any sort of interest?
Bitcoin is something for intelligent people, and Bitfinex is a trading site for even more intelligent people.
All the others should stay away from it.
By the way, in our FAQ section we also don't say that every trader should remember to breath whilst trading.
Shall we be held responsible and compensate the damage if somebody dies because he forgets to breath?
We should make an election of the most absurd post every month.
Damn serious about it
Have a good night, hitting the sack now
Giancarlo
Bitfinex Team
Totally agree with you on this one, Giancarlo. Not even up for debate. But I think it's comical and sad, at the same time, that some people even consider taking out a loan (blocking someone else's money) and not paying interest on it.
I'm sorry accord1, but you should use common sense here (your abc life skills). Mentioning that you were "told something (false) by a specific person, and not one of you guys corrected it" and asking for a refund denotes a certain lack of responsibility and the emotional intelligence of a 12 year old. This also reminds me of
unintelligent people from a big continent suing the vacuum cleaner company that no one warned them that sticking *parts of their body* in the vacuum hose may lead to injuries...
I'm not blaming you guys or anything and I don't think you're obligated to refund anything. I just think it's wise as a business to be as clear as possible about your policies and your site's functionality. I also think it's wise to give the customer the benefit of the doubt in situations where there's any sort of valid dispute. A couple of bucks is not much to accord I'd imagine and it's certainly a drop in the bucket for you guys, but I think the reputation and perception of your business is paramount. Having a reputation as a company that goes to great lengths to keep its users informed and satisfied will only help you in the long run.
That is precisely the reason some US companies have hilarious policies in their contracts (TOSes) that specify things like "we shall not by liable for any injuries caused by the misuse of our products such as sticking body parts in various orifices". Are you suggesting Bitfinex should do the same? Perhaps they should, i'm not a lawyer, but I love to dream about living in a smarter, more responsible society, and I do my best into educating my peers and setting an example so that we head that way.
