I paid 0.5 ether, but your tool shows very low number of tokens for my payment, why is that?
Answer from Telegram (PM):
"Laurent:
Im really sorry for the confusion.
We had a problem with the provider of the exchange rate that gave us the wrong rate for a few transactions. We are able to track all of the transactions and are working on a way to restore your tokens. You will get what you have paid for. Dont worry.
Ill update you as things progress."