I stumbled upon this project on a facebook group and I got really interested so I read the whitepaper and honestly I'm quite intrigued with the vision of this project and I also like the others really believe that this could be the next big thing for 2018. I've checked the market price and currently this coin is so undervalued so I just have to participate and collect some, but when I downloaded the android app and signed up on the website, I seem to encounter an issue, everytime I log in on the app using my pin I get this message "You are blocked, you are currently blocked from accessing the electroneum app, if you have entered the wrong password or pin too many times, please try again later today" I don't know why I'm having this issue, can anybody on here knows how to fix this? And know why I'm encountering this issue?
They mentioned something on Facebook about 600 or so locked wallets for security reasons, not sure if you are one of the unlucky ones. They said that will be sorted out soon, if that is the issue you have of course. I expect they will email you about it.
You can contact them via their website, but I think they are overloaded with support messages so it may take a few days before you get a reply.