What do you mean by simple task? They have better things to do than worry about miners lining their pockets.
With "simple task" I mean that restarting two modules on official pools is a pretty easy thing.
I raised this issue 5 days ago (bear in mind, it takes only a few minutes to restart those modules) when I noticed that at least 5-10 BTC were stuck on the pools.
Contraband was ignoring me for the first 24 hours.
Then they started distancing themselves from the pools they launched.
My messages with a proof were deleted.
And then on the third day Contraband promised to pass the issue to developers.
And now, two days later, we haven't heard any news and haven't seen any progress.