I'm getting the same thing from them.  And I'm getting sick of their shit.

They close my tickets without even letting me know anything.  I'm still missing BTC that I deposited the day of the crash.  They have my BTC as I can see the transaction in blockexplorer.  I've given them all the information they need to know but they still aren't addressing my problem.  I opened a ticket as soon as I was allowed to log in over a week ago and saw that they weren't there.  They instead just close my tickets.  WTF?

This is a responsible company?  This is how you treat customers?  This is complete bullshit.

Small team or not, freakishly busy or not, the "Oh, OK, we have more tickets than we want, so we're going to ignore them and delete them all, close them with no response, and if it's really important, they'll submit another one, but of course we'll do the same thing" is absolutely fucking ridiculous.

I've been given the silent run-around for weeks as well. They have several hundred USD of my money, and apparently are ignoring dozens.

File a complaint with the FBI and ask them to pursue an injuction preventing Dwolla from doing transactions with MtGox. Provide the FBI report you filed to Dwolla, this will add validity to your claims. If enough people complain to Dwolla they will stop doing business with MtGox as they dont want to be seen as aiding fraud. Dwolla's business model is 'to protect you from fraud'. This might not be the ideal way of handling the issue but it will protect others form losses and will stop this fraud that apparently MtGox is engauging in. Dont tell MtGox that you are or have filed a report with the FBI as this will only cause communications with MtGox to be impeded.

If all those affected by MtGox and the inability to recieve their funds after many atempts complain to Dwolla they just might stop sending money to MtGox until they start returning money. If MtGox hits you in the pocketbook hit them in their pocketbook. MtGox might be in Japan but Dwolla is in the USA and that is/should be your point of attack.

Stopping the flow of money to MtGox will cause them to refocus.

 Dont redirect your anger to me with a snide response.

 The OP (who is the one this is directed towards btw) asked How do I proceed when MtGox refuses to communicate? and this is the quickest/best solution considering it is regarding closing tickets through mt. gox without reply

He was indeed snide, but the real question, honestly, is why do people keep defending Mt.Gox for acting dishonestly? And, yeah, it's dishonest to close a legitimate ticket without any response or action whatsoever. They have an obligation to provide support for their service. If they're not going to actually answer tickets they should remove the ticket system from their site: at least then potential customers know they're out in the cold if they have issues...

Bingo.

Oh, you forgot blame the victim.  That's one that's used here a lot as well.

What IRC channel does magicaltux hang out in?

Edit: Can't find him in general bitcoin discussion channel or the MtGox tracker channel

How do you know they are regulated? Where is their license number? Because as far I know they are not regulated, but are ment to be regulated since it is as you say, a regulated business. Correct me if I Am wrong.