To everyone:
Whenever you wish to get in touch to receive our support, please refrain from proceeding with a double entry of your query, meaning, posting in this thread AND getting in touch with us via private message.
It has to be ONE of the two, NOT BOTH.
This increases the speed of processing and saves time for everyone.
So, if you need our support, proceed with EITHER a simple post here, OR a private message.
Thank you for your understanding and cooperation.