i`m from Russia, and my account is not verified for three weeks...is this exchange or scam? I do not understand(((

Good day.i want you to know that your support responded to my ticket,
Here's what he say,
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Fri, Jun 15, 2018, 8:36 PM BiteBTC Contact <contact@bitebtc.com> wrote:
Dear Michael,

We would like to inform that your account cannot be verified due to security reasons.
Unfortunately, we cannot share any additional information with you.
Because of this, you will no longer be able to access your account.
This is final decision and we'll not review your applications in future.

I apologize for any inconvenience this caused, but I wish you the best going forward.
Thank you for your patience and understanding.

With kind regards,
BiteBTC Support Team
https://bitebtc.com/
contact@bitebtc.com
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I dont know what the security reasons you talking about,And i know your incharge here also,the format text is the same,i want to ask you what did i do wrong?all my documents are real,i want a specific explanation for this,so maybe i accept it,why?do i not eligible for kyc?tell me,dont blocked me,i want your exchange infact im shilling this site here in my country for better and to get more audiences,and after all ,this is what you've done to my account,sorry for this but this is unfair,i hope that all my airdrops participated on your site would not be afffected,please reply to this message and dont delete it hope you understand,thank you,

I agree with you sir,they send me that message and i dont know what are the reason for blocking me on thier site,now i think twice,i dont have any source or news that someone verify account on thier exchange,or maybe they using only kyc uxcuse to buy time as they collect listing fees,this exchange or site is not real.

@bitebtc please reply to this conversation,i want your explanation for this issue,

It's like the truth. If this is actually so, then it is very sad

Please help me to check my KYC to verify account .
My email is : phucthinh11061997@gmail.com
I aldready to completed that 2 weeks ago .

I knew it. SCAM 

Im waiting for the verification since you launch the site,until now not been verified going 3 months,
You said that you request for additonal documents?is there a trader's lisence anyway?and how can i have that?
do you have proof proving that you have already verified other user accounts? This is
to convince people and not believe that bitebtc is a scam site,

please help me to check my account . I receive accepted mail to verify but i can not trade . My mail is phucthinh11061997@gmail.com

I have a question from the developer. That you site looks better and the reviews on the google are also in your favor but there is a link on the thread which are saying that you are scam. can you clear that case and can you show that you are legit? It is doubt that you will exit scam the members. Have you registered your exchange. Can you show any licence from any authoritative organization? I was about to join but those comments make me doubtful about your exchange.