I messed up paying with crypto. Their website is garbage as well as the “confirmation page” & receipt upon arrival are pure trash. It’s all set up to make it harder to fight them on poor service.  I’d say it’s smart to stay away all together.  They did/do have some great deals I must admit  

They have been online almost two years. Looks like many items are out of stock. Never bought from them but based on this thread I would use PayPal. Hate to use it instead of bitcoin but right now seems like that is the safe choice. Hope that changes.

2 weeks days ago, I placed my first order with them. Still waiting for item to arrive (hopefully it will arrive, but who knows…)

I was very surprised, because 1 hour after placing the order, I received an email stating that “your order is on the way to you”. I placed the order during a weekend ( I live in Europe hence I am not sure about their local time, but still…)

Since I was suspicious, I contacted them asking for clarification (if it was an automated message, or my order was actually dispatched). Furthermore, I wanted to place another order, but the automatically calculated shipping fees was probably miscalculated.

I exchanged 2-3 emails with customer support. Although my questions were very specific, their answers were very vague & general. (i.e. if you have received the dispatched notification, then your order probably have been shipped. We cannot have access and manually change the shipping fees etc…)

Always they took around 3 days to reply to me. Then suddenly, 1 week ago they just stopped responding to my emails.




In the FAQ on their site is stated that “no central office or HQ. Our employees are located all over the world. We ship many products from the United States, however our vendors are also global and ship from many different locations”.

When you received your items, did all of them came in one package from “allthingsdecentral”, or received them in different batches directly from vendors?
Although I asked support if they do the handling & shipping, or just pass the order to the vendors (and vendors do dispatch), I never received an answer.

TL;DR: $65 order (paid in crypto), might (or might not) got dispatched, stopped responding to my emails. International shipping -no tracking number provided, and now those news about allthingsdecentral  

I had the same bad experience with AllThingsDecentral as the OP. Some items were received but others not. I had only one item which didn't arrive in my package, and requested a refund but haven't received response from them yet. 

It is order #10449. Below you can see proof that the "B"Pin item has not been shipped yet.  The purchase was made on November 14, 2017.

Proof url: https://imgur.com/a/kuKKY

My overall experience was not great.
Having bought a bunch of stuff in the sale, I still ended up paying waaay over the odds for all items ordered. Compounded by the customs charges I received as many of the items were sent individually.
Turns out, if I had bought all the goods direct from the makers I would have saved my self $100's.

C'est la vie

Viz

It depends on the item.  When I first started selling my Bitcoin Binary Rounds through the site, I would get all orders and send them out individually (with the retailer getting a %, so of course it is cheaper to buy direct from makers unless they are offering bulk discounts to the retailer).  When it became clear that the items were selling a lot and communications/transfers were getting out of hand, they started placing large orders to hold an inventory and send items directly to buyers from their warehouse.

While they probably should do a better job of alerting customers if their items are being sent from a 3rd party, I'm not sure if allthingsdecentral is directly responsible for any missing or delayed shipments.  It is more likely that their suppliers/makers are slacking.  They do A LOT of business, so I can say with near certainty it isn't a case of someone setting up a scam website.  More likely, it's that they are overwhelmed with orders and having problems communicating with their 3rd party suppliers/makers.

It's 100% on allthingsdecentral.com  It's a business (they get paid) and if you can't properly communicate with your paying customers in a timely fashion then you're a piss poor company and deserve to fail.  They are clearly screwing people over as multiple people have shared.  I will never do business with them again.

I don't disagree with your feelings.  I only wanted to clarify your complaint a bit with the likely scenario from my experience.  Being angry with their communication or ability to verify shipments of 3rd party items is definitely a legitimate complaint.  My wording shouldn't have been that they aren't responsible.  I didn't mean they wouldn't be financially responsible, I meant that they were likely not the direct cause for the items not being shipped and it was probably the failure of one of their 3rd party sellers.

Surprisingly this is why I haven't been paying for goods in BTC recently.  It seems the word is out among some vendors and in their TOS (NO BTC REFUNDS) they explicitly state they don't handle crypto transactions the same as other payment methods.  I've had a couple bad experiences with vendors after the "BOOM" and am forced to pay with a Card/PayPal to guarantee my transactions safety.

I simply don't trust some vendor(s) anymore to treat the orders with the same level of respect as the older payment methods.