Can someone post this address?

The address where i've sent my 0.25 bitcoin to saturday night: 12XaFVJQ4xZ17dRHaFaMGKTmDAk8FnXL3z

Still not appeared on my funds. The address is about to expire in 21 hours on my account.

This really is a big shame. I created my account last saturday and except the forum posts on the subject it just seems my 0.25 bitcoin is vanished. The address still shows up. It seems like Kraken tries to hide their errors/mistakes. What else will go wrong if we continue to use Kraken? To me it seems like this picture of the dictator saying everything is OK.

@Dargo: Please take a look at request #18835. I'm actually tired of looking at the Kraken support page, this forum and the Kraken Twitter page every hour or so to see if and so, when my 0.25 bitcoin will be recovered.

Even today someone sent 1.66 BTC to this address. If the address had just been removed from the Kraken pages after it was found faulty that would have saved a lot of harm.

Agreed - thanks for the suggestion Loozik. We will do this, but I don't have an ETA yet. Our wallet setup is complicated so it's not going to be straightforward to do.

Update on the duplicate deposit address issue:

1) We're making great progress matching deposits to accounts and will credit user accounts no later than Friday, February 7th at 5 pm PDT.

2) We will sign a message using the duplicated address (12XaFVJQ4xZ17dRHaFaMGKTmDAk8FnXL3z) to confirm that we control it. This will happen no later than Wednesday, February 5th at 5 pm PDT. As I said before, doing this isn't straightforward with our wallet system, so it's taking some time to prepare. 

Thanks again for your patience everyone.   

I'd be pissed off too and it's frustrating for us as well, but we're not blaming your bank for anything. If the funds passed to our bank, they haven't been passed to our account yet. We got the information we requested from you yesterday and have forwarded that to our bank so they can search.

One thing I noticed from the information you sent is that it looks like you didn't send the deposit in EUR. We highly recommend converting to EUR before depositing. While non EUR deposits will get converted to EUR, this conversion step just creates the possibility for delays and routing problems. I suspect the conversion was being done at the intermediary bank, and that may be why it was held up there. I know that this is hindsight that doesn't help in the moment, but it's still worth mentioning. This point about conversion is mentioned in our FAQ, but I think it should be made more prominent, say on the deposit page.

Even if the conversion held it up, you should have it by now and we'll do everything we can to resolve the issue. 

KRW withdrawals should typically take 1 business day.

Thank you Dargo, this and the reaction on my support case really helps. So everything will be fine in the end. I look forward in exchanging some BTC's Euro's

Dear Dargo,

I'm really angry because of your way of accounting fees.

My sell order OKKJZB-KOO2K-ALDZLT has been marked "Closed", in green, which satisfied me at that time... But, actually, when I wanted to buy later (when price went down ) I discovered that 99% of my XBT were still here, not sold by the previous order. The reason: for "Insignificant volume remaining" the previous order had been cancelled. It's seems to be due to the fees, that your system could not take from my balance in euro (equal to zero before the transaction, but would have been positive after!!!!).

PLEASE, could you either mark such orders as "Cancelled" OR simply take the fee after the transaction is done, in the currency having a non-zero balance by default?

Such a behavior is so idiot! AAAAAAAAAAAAAAAAAAAAAAAAAAH!!!!!!!!!!!!!!!!

Update on the duplicate deposit address issue:

Deposits should be credited now, but please let us know through support if there are any remaining issues. Thanks again for your patience everyone.