what are your questions What exactly do you want to know? 

Hey, I'm an USA customer, created an account and deposited small amount of Fiat to test before i start using further. It forced me to complete KYC before any other operation. I did complete KYC by uploading both sides of my DL. Verification failed. not sure what happened. Submitted a help desk ticket( uploaded same docs again) and even sent an email too. So far no one responded or fixed the issue. is this exchange active?  I saw Twitter was pretty active and believe exchange is functioning still. can you respond to my ticket?

did they respond to your ticket?
usually their customer service is quick and efficient.

Fair announcement, this is a good warning so everyone will stay away from this site.
You know better because you had promoted the campaign before.

I'm just wondering why they don't have a scam accusations in this forum?

You can use the scam report format seen in this thread ; https://bt.irlbtc.com/view/260073.0

you can also post in this board https://bitcointalk.org/index.php?board=83.0.. maybe we will see more users who are also scam by the site or project.

Already saw it posted, thanks for making the community aware of this problem, let's see how the community react to your scam accusation.

I'm watching the thread.

The fact that they got their ann thread creator labeling this as a scam in the topic is pretty much a nail in their coffin. I was just looking for unmoderated info about this exchange and their native token as i was wondering if i should buy it. This shows the power of having unmoderated ann thread perfectly. Thanks for the warning Aerys2!

Very strange rules from Beaxy, slowly showing the scam the money we have should be ours whenever we want to withdraw in my opinion is legal. not with ridiculous rules like that.

Yes, the Beaxy team should be responsible for what happened to you sir, I think the team must be more transparent in solving this problem so that trust can return.