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July 20, 2011, 12:24:48 AM |
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I wanted to reply to the "i loled @ mtgox" topic, but i thought i would share with you all the experience with MtGox i had over the past months.
As some of you may know my account was compromised at the time of the 2 exploits, right before the database got leaked. 23 Btc were transfered out of my account by a tor-ip to an account that is known to be a hacker account (same bitcoin address as in the allinvain hack), you can read up more on the specifics in that topic.
After much discussion they asked me what i found a reasonable solution. Since there is no hard proof on either side where the security issue went wrong. After i proposed a 50/50 solution, i take 50% of the loss, they cover 50% of the stolen coins (11 btc!!!), it took again a few weeks to get a reply back where they told me they couldn't do that because i could be the hacker himself... WTF..!? are they totally insane? i would make a drama over 11 btc if my 'secret hacker account' holds over 25000 btc?!
After this idiotic claim they told me they could offer free trading for a month and a free yubi-key, under the following conditions: - File a police report. - Submit my pc's for digital investigation by police. - Send both the report and a copy of my passport to Japan.
Soo... here's how you handle this and get away with it... 1. Offer your client to come up with a reasonable solution. 2. Dismiss the solution with unfunded arguments. 3. Propose your own worthless solution under impossible conditions. 4. ? 5. Profit.
I just think MtGox is a really bad business solely out to make quick money and doesn't give a damn about it's users or bitcoin as a system. So i'm very happy that TradeHill is now accepting SEPA transfers.
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