I never understood where this consumerist entitlement sprang up from where someone thinks because they payed a company a few dollars for a service or product... That that company is now forever responsible for keeping them happy. If someone breaks into your house and steals this product.... you deserve a new one!!

Sure they fucked up on their security, but that's how everything works. You put your trust in the wrong place. so you should be writing them off and never dealing with them again. That's where their responsibility stops. Trust destroyed means no more business, not you need to go into debt to pay off all of last years profits to your customers.

I donno man.. you pay a person or company to do X  ... and they fail to do it...  I would feel upset.

I guess it depends on the contract you signed with the bank.