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    Author Topic: Public Message for Tradehill  (Read 3691 times)
    Smalleyster
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    July 31, 2011, 02:35:08 AM
     #21

    ...and that's why I felt compelled to pull my admittedly meager funds out immediately.

    Sadly I will be contacting all those that I have recommended TH to to recant.

    How embarassing two in one week! Sheesh.

    I've read your posts and I honestly don't understand what TradeHill did wrong to you.
    All I read is how much you hate them and pulling your money out.
    May I ask why?

    You have read my posts and came up with that conclusion? May I suggest you go back and re-read them, this time for content?

    I *love* how open they (TH) have been during this process. I take Dwolla as the bad guy here. But the fact is I have no safe way to get money into or out of TradeHill now unless I am willing to write a check for $10,000. I don't have those kinds of funds available to me nowadays.

    Sheesh!

    Some people would consider a Wire transfer safe, but not you....


    I am not "some people". I have initiated scored of wire transfers, most of which have been less than satisfying processes, especially when considering the fees involved. I have also initiated scores of transactions with four different brokerage houses who all accepted my mailed checks and mailed me checks gladly at NO EXTRA CHARGE.

    TradeHill is not a brokerage house.
    However, under the Dwolla circumstances I do agree with you. They should temporarily figure out a way to accommodate you.
    Have you tried contacting them directly? I know from experience they will jump over hoops for their customers.

    Like I said I was completely *shocked* the answer was not "sure we'd be glad to".

    I like them both, but that was 100% the wrong way to treat a concerned customer, no matter how insignificant I am at this time.

    To their credit the btc arrived in my wallet within minutes, not the 24 hours I had feared based on the wording on the website.

    Feel like investing in a Miner?:
    http://bt.irlbtc.com/view/30044.msg377773#msg377773
    A soup to nuts newbee system for a secure, portable USB wallet (free instructions):
    NoobHowTo: http://bt.irlbtc.com/view/27088.msg341387#msg341387
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