Hi Light,

Just a quick note that our Australian Open markets are open, and we are offering Setbetting markets on almost all first round matches. Best of luck with your wagers!

Cheers,
Cloudbet

i made a deposit 0.029 and  picked cricket Knights v Lions lions my team won and after the game was over i was promised "Automatic grading on all bets. Don't wait hours to receive your winnings."  after 5 hours nothing.

and i made another bet the same bet today  Everton de Viña v Colo Colo  over 0.5 points All-In,

during middle of soccer match i get a random award 0.0031 into my account. after 1hr of watching this soccer game i won again after the game was over, i also promised "Automatic grading on all bets. Don't wait hours to receive your winnings." stake  0.029     win = 0.0302  Got nothing. claims they credit instantly however, can you clarify or fix the issue?

also  i didnt get my bonus nothing.....

Hi VRTROOP,

Thanks for your message.

I have looked into your account, and all bets had been graded and properly credited.

All of our grading is fully automated, but in general sometimes smaller events (such as Chilean football or South African domestic cricket) take longer to grade than larger events as we receive results data later. Larger events are graded more quickly, as we receive the results data more quickly. You need not worry however, as all bets will be graded automatically eventually.

Cheers,
Cloudbet.com

Just another question, what are the maximum number of matches that we can have in a single parlay at the moment - as I tried submitting a 7 match parlay and its redirecting me to the support desk.

Hi, how does the limits on live betting work? Is there a set limit? Does it depend on the odds?

Hi biladelph,

The limits vary depending on the size of the market, and the price/odds. In fact, we have just increased our live betting limits substantially.

We are soon rolling out an update that will display the maximum stake for each bet, so it will be more clear.

Cheers,
Cloudbet

Just a reminder, folks - our special introductory signup bonus promo that clears at twice the speed is ending on Sunday. Create your account and make your deposit before then so that you don't miss out.

Also - withdrawals are now being processed instantly automatically, and we have just increased our betting limits on most events, including NFL, soccer, and tennis. If you would like your betting limits increased further, pop us an email and we will see if we can increase limits for your account. Some of our high rollers now have extremely high limits on NFL and soccer.

Hi djarot,

Please can you send an email to support@cloudbet.com listing what you tried to bet on and a screenshot? We will then be able to investigate the issue for you.

Cheers,
Cloudbet

Glad to hear! Please do let us know if you have any further issues.