As of now offer of commission free trading is over today. I think an official announcement is needed for the immediate plans. Since they are exchange importance if communications becomes much more necessary about distribution of tokens and listing on new exchanges at the same time. I think old twitter account is also not working anymore.
communication is the key to a succesful project. Even if they plans or strategies don't turn out like they want, it won't destroy the projects reputation if they communicate proactively about it. Shit happens, but ignoring it or playing it down only makes things worse