Based on my research, In recent years, Targeting this emerging trend, the Consumer Council, for the first time,
published a research report on online shopping, which discovered that consumer satisfaction with
online shopping reached 98%
However, consumers may overlook the problems and hidden hazards with
online shops' trade practices and they lack knowledge in certain important consumer rights issues
such as information accessibility, return/refund policy, privacy policy and legal protection.
The Government is recommended to conduct in-depth review in existing legislation to safeguard consumers
right to shop online. Hope Fair Ninja will follow the rules and regulations.
I just watched a video on an online shop delivery where the item delivered is different from what the buyer purchased. Luckily the buyer opened the item in front of the delivery man while on video to show that it is not what he ordered as it is very light in weight. The delivery man returned the money and will make a report to his company. This problem is only a portion of several problems on an online shopping transaction. With Fair Ninja, this will be addressed properly. Buyers are assured that they will get the right item and Sellers are get paid properly.