Awesome! We now have three wings to our vast corporate connivance or conspiracy or company or committee or enterprise or virtual entity or fictional multi-personality person or legal but not actually a human being person or whatever clever name our lawyers come up with for something that can do what we can do yet cannot be persecuted for doing so:

1) The testing industry. Provides all useful or necessary testing of any and all things any customers wish to have tested, possibly in proportion to how much the customers wish to invest in the testing industry.

2) The dumbing-down and/or ergonomics industry. How dumb is dumb enough? In a free market, should dumb organisms be eaten? Is it dumb to eat organisms? Which organisms should be eaten, and if so which if any other organisms should be served as appetizer and/or dessert? And similar questions of ease of being used and how eager customers should be to be used, and whether customers are as usable as they can possibly or potentially be and all that good useful stuff.

3) By documentation, do you mean passport, DNA sequence, number of fingers and toes, number of eyes, colour of eyes and so on or something more along the lines of which bylaw number in which jurisdiction does or does not apply with or without the application of whoozit versus whoozit whichyearwasthatagain and so forth?

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4) The source code. Either that IS the documentation or there isn't anything TO document other than the excuses for avoiding fully documenting aka making up excuses for obfuscating?

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-MarkM-

We are a small startup,
We offer 24/7 customer service.
All emails are responded to within about an hour (give or take)
We have 4 employees.
If you other "start-ups" can't handle 6 hours a day in emails, then you deserve to fail as you are obviously to busy and don't care about your start-up.
Seriously, I see people waiting days for an answer from bitcoinexchange.cc, let alone a week or more for payment. That is absolutely absurd. I see all sorts of retarded (for lack of a better term) "businessmen" in this community that are more than likely some idiot drug addict who wants to make millions for about an hour of work every couple a days.

Bitcoin is severely lacking in Customer Service and real Businessmen.

If you want to see an example of how a company should handle its customers,
https://bitcoinbux.com
This is not a plug, this is the first time I am mentioning the lack of service with other exchanges^^^, But I am a bitcoin user too and it makes me pretty angry when I see the way people treat other peoples money as a side job that they might get around too. Why the hell even start a company in the first place if you are not going to try to make it the best that it can be???

Too the bitcoin "start-ups", work harder, we are breathing down your neck and nipping at your heels.