Wouldn't the burden of proof be on the buyer at that point? Couldn't the seller just show delivery and signature confirmation?
Banks will basically always rule with the customer.
The customer is their customer, and the bank makes money from their deposits, and the bank makes a great deal of money from the swipe fees and skimming off the top of every transaction.
A bank will not give you, a merchant, someone they care nothing about, an impartial review in most cases. They know that if they make you eat the loss there is no harm to them whatsoever. They know that if they make the customer eat the loss the customer will stop swiping the card, and may even move their money somewhere else.
And lastly, yes, I can buy a laptop from you, and then receive a laptop. I can then call my bank and say you shipped a phone book.
Why do they even believe a story like that? Because back in the days when PayPal had policies restricting chargebacks and things like that, those things happened. A LOT. I, personally, bought a hard drive on eBay and received a small brick. A friend of mine bought a computer and received a box filled with random junk that had about the same total weight, including a bag full of broken action figures!