Dear traders

We have some unexpected downtime due to some issues associated with the server upgrade yesterday. We will be back online in a couple of hours.

Please do not worry about your coins, they are always safe.

We apologies for the circumstances this may have caused for you.

Thank you for your understanding.

SWISSCEX

No worries, we totally understand your point of view.

It was not our intention to go offline without announcement, but since the developer is not responsible for public communication he did not announce it when he took it offline and the support team was not available at that time.

What's Happening? website not working 

wel i understand developements, going offline ,

hhmm nextime please a general notice say for instance server down for mainetance in XXX ours !  like in WOW (world of warcraft )   

but it would be nice for a little compensation here on the spot ;-)


il hope that its gonna be up soon ;-)

SCHAMM?

I transferred CENT from Swisscex to Cryptsy about 60 h ago until now have not arrived.

But it's problem with Cryptsy. From Swisscex transfer was sent.

Best Regards

PS. such a long break without information when the service starts is little serious ;/

I tried the same, but swisscex did not show a txid number, so my understanding, unless I am wrong is that means it didn't even make it out of swissecex. Might be better that coins are in limbo somewhere for awhile until or if things get sorted with the wallets, it would seem that Cyryptsy are giving up and closing the market. Huge dump going on there.

Again, we apologies for the downtime.

Our developer is working non-stop on solving the last issues.

We dont want to provide an estimated time by when we expect to be back online. Simply because our previous estimates were not accurate and its not our intention to provide imprecise information. As soon as we are certain you will get an update from us.

We know its annyoing not beeing able to access your coins for so many hours. We are traders ourselves, at least the most of us and we have experienced the same on other exchanges, so we can imagine how it feels. Please note that although we are a relatively new exchange, we believe we have choosen the right moment for this upgrade. Its always nice if an upgrade runs perfectly without further issues, obviously it didnt in our case. As soon as this has successfully been implemented, our services will run smoother, even with very high user numbers. In addition we increased the security standards, which if you look at other exchanges are relatively low, or not even present. We believe that beeing prepared for the future is much better than beeing surprised by the future. This should not be an excuse for the downtime rather more an explanation to understand our point of view. We are planning to create a dev-talk in due course, where everybody can provide their inputs.

Thanks to all traders for their patience.

Best regards

SWISSCEX

DEAR DEV:

               when can the swissex reopen?