Various parts (actually most) of what tenthirtyone has posted is factually incorrect, I'm not going to nit-pick on this. Should anyone wish for me to point out which parts are incorrect I can but I feel it doesn't add anything positive to the conversation.
Yes having reviewed your Kickstarter and the pastebin correspondance, I'm an "anyone" who is interested in understanding further why the majority of tenthirtyone's post is incorrect. I suspect we will then see why you don't wish to nit-pick on this.
1) We wont have our staff talked to as if they aren't humans with feelings.
I think pissed off customers and investors happens in business. The measure is how you respond to them.
2) We want our community to have a positive or constructively critical approach to the NFC Ring project/experience.
I don't see that stipulated on your kickstarter terms.
3) We want our community to at least attempt to read the documentation provided, we also provide video updates every other week.
That's great, but he just wanted a straight answer didn't he, even just a best guess or "no promises" estimate would have likely put his mind at rest.
Is that so difficult?
4) Kickstarter is not a store.
Indeed, but you also have a responsibility to do accurate shipping forecasts when setting up one.
You're now 5 months late and seem to think you have nothing to apologise for, just attack someone, using some real stretching reasons, who dare take issue with this.
What happened here is that tenthirtyone wasn't(in our opinion) fit to be a backer of this project and his attitude wasn't apt for our community so we decided to part ways. Communities sometimes require a certain level of moderation (as I'm sure the mods on this forum will understand), in this instance we decided to take action that was negative for tenthirtyone, this is the only time we have taken this action and this makes tenthirtyone an exceptional case.
That's one way of looking at it. A slightly more accurate way to look at it might be that you couldn't handle being challenged so took your bat and ball home.
In no ways has he been BFL'd, he got a full refund and we politely parted ways.
Late delivery, or cancelling an order due to some challenging questions are entirely characteristics of BFL, I'm afraid.
