Why not say 'support in forum only' - or create a separate forum thread for support issues...
People don't read the FAQs. Nor do they want to wait, they want answers and they want them now. Its a big job for one person, and no matter how you approach it there will be people complaining.
Just do the best you can, I've been mining on MPH for some months now and recently began upgrading my mining rigs to be even more profitable than before. According to a few sample runs I've made, I'm actually getting a higher payout than Nicehash says my rig would have produced. A little extra effort in setting up and tuning goes a long way, but all the people spoiled by nicehash's automation don't really know how to set a miner and are complaining about having to do things the old fashioned way.
Got email from admin telling me that my siacoin sent to bittrex is gone cause of their wallet.
4days of mining gone. just left MPH for good.
Hi
I'm miningpoolhub op.
I didn't answer that kind of message.
You siacoin is not lost. It will come back when bittrex enables siacoin wallet.
I posted a link to r/siacoin a page or so ago with details of what is going on. The gist of it is that Bittrex's wallet cannot handle the transaction volume currently going on, and rather than risk severe data corruption and loss of coin they have opted to suspend wallet operations temporarily until the siacoin dev team can provide a solution. There should be an updated siacoin wallet out in a few days, and more to come once fixes for bittrex are released.
Might be worth updating the pool announcement regarding siacoin with this info and the reddit link, that way people aren't left wondering.
