Don't use this exchange, they send much less than declaring. 

fox.exchange is Now on ZenGo!

A First of its Kind: Keyless Crypto Wallet!

What is ZenGo, how does Keyless Security work, and how to swap crypto assets with Fox:
https://foxe.cc/zng-bt

Head over to fox.exchange to make your first exchange! Please do let us know if you run into any issues or have questions.

START EXCHANGING RIGHT NOW

Introducing Compound (COMP) to fox.exchange!

A secure crypto money protocol!

What is COMP token, how does Compound Protocol works, and what are the privileges of holding COMP:
https://foxe.cc/cmp-bt

Head over to fox.exchange to make your first exchange! Please do let us know if you run into any issues or have questions.

START EXCHANGING RIGHT NOW

So they only refunded after you had posted?

As I read more and more of these kinds of threads this seems to be the case, no wonder many people are fearful of cryptocurrency.  Sad to see this happening so much.

I would like to confirm Fox exchange as a scammy service with an absurdly arrogant support. I was pushed into their service by the Exodus wallet swap and Fox exchange stole 1.5eth from me via arbitrary KYC requests (this from a wallet directly tied into and kycd via Binance, so not related to AML flags). The support is non existent, pushes one-line answers with links to their TOS. I was not alerted to my swap using the Fox exchange, stay clear of both Fox exchange and Exodus wallet.

Ticket:
9b3008a0009e877714116f30214e21a54edecb2a8e8a4535969e9e2977e783b

NO REPLY FROM SUPPORT FOR OVER A MONTH. NO REPLY FROM EXODUS FOR OVER A MONTH. STAY CLEAR FROM FOX EXCHANGE AND EXODUS WALLET.

I will be providing this statement on every single post that includes the words fox exchange or exodus wallet on btctalk, reddits and a smattering of discord and tg servers my bots can follow.

SUPPORT ON FOX EXHANGE IS NON EXISTENT OR ARROGANT. YOU WILL GET YOUR FUNDS LOCKED AND YOU WILL BE LEFT WAITING FOR A MONTH WITH NO REPLY.

EXODUS WALLET SWAPS USE RANDOM SWAP PROVIDERS WITHOUT ALERTING YOU TO WHICH AND WHAT THEIR TOS IS.

BOTH SERVICES EVAPORATE WHEN SUPPORT IS NEEDED.

Good luck lads.

I just tried to swap 4 ether with fox.exchange ( through the Trezor Suite trade feature )for doge 5 hours ago and i still not get my doge instead i got a transaction ID that is not even in the blockchain.
I am starting to think i got scammed and fox.exchange is not replying to my emails. Horrible experience so far....

My transaction was here
https://fox.exchange/tx/d0daef91b5cee539761af52b427e976924fa206385f3867406f9316898eac594

I can't believe i lost 5000 usd because i trusted trezor. not anymore.

(EDIT> after i made this post and send emails to fox, trezor, and invity i received my Doge to my account. Thank you, that was very nerve racking...)

I am having the same issue as most people recently. I am still waiting for a REFUND from fox.exchange even though it's been 10 days without a reply from them and they're completely ignoring my emails, my complaint on BESTCHANGE and my post made yesterday here in Bitcointalk (https://bt.irlbtc.com/view/5318850).

I still hope that the owner will understand that there's no need to ask me for KYC since i was sending my money from btc to eth(binance) where i am KYC verified.

PLEASE RESPOND!!

Lazy support, KYC required, they just holds my coins more of 3 days.
They required selfie with ID and paper note. I sent. After their review, support don't see big text where I write today date. Lol. After second email they see date but I need take a selfie agin because they don't see ID. Lol x2.
Don't use this exchange they have a lot of problems, the biggest problem is their support and they not say how your data will be stored, used and processes. No specified country where they locate, CEO or something what can help if personal data will be leak.