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    Author Topic: Cloudbet not responding for my 330 BTC withdrawal  (Read 4140 times)

    • game-protect
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    February 11, 2019, 04:12:36 AM
     #181
    Quote from: owlcatz on February 11, 2019, 02:59:05 AM
    Quote from: game-protect on February 11, 2019, 02:23:50 AM
    Quote from: owlcatz on February 11, 2019, 12:14:56 AM
    Albert. Hire a lawyer in your country and have them get involved - Do NOT give any info to game-protect. Roll Eyes
    Very good advice, the Philippines have the best online casino claim enforcement lawyers in the world! Cheesy


    Quote from: Swofty on February 11, 2019, 12:25:24 AM
    I will never give anyone information.
    Without the willingness to give your info to our lawyer, you can write off your coins!


    Quote from: JollyGood on February 11, 2019, 12:01:30 AM
    Quote from: game-protect on February 10, 2019, 11:47:40 PM
    Quote from: AGD815 on February 10, 2019, 05:12:11 PM
    Swofty,

    This is exactly what happened to my referral. He asked if he could bet under his circumstances and was told he could. Cloudbet assured him he could bet and be paid.
    If your forum moaning strategy will fail, our lawyer is willing to enforce it on a contingency fee basis without the necessity to pay anything upfront.

    1) If it will be successful, the law firm will reduce its part

    2) If it will not be successful, claim is still valid and victim can do with it whatever he likes

    I think it is better for the 3 of them to get together and join forces then get a US based lawyer to represent them.
    No, according to DT2 member and "enforcement expert" owlcatz, he must hire a lawyer in the Philippines! Cheesy

    Hey scammer - I am only giving the best advice I know, which is to avoid your scam services.
    Curious, when I put "game protect scam" into google, there is not one!?

    There is also not one in the Scam Accusations section on bitcointalk!?

    Do I miss something?


    Quote from: owlcatz on February 11, 2019, 02:59:05 AM
    I don't know where he is, and I'm no "expert",
    So you give "legal advices" without even knowing where he is? Cheesy


    Quote from: owlcatz on February 11, 2019, 02:59:05 AM
    but I'm pretty fucking sure that giving someone who shows as -9999 trust anything is a bad idea? Roll Eyes
    The law firm handling the enforcement cases does not have an account here and therefore Swofty does not need to give anything to bitcointalk fake trusted entities! Smiley

  • Swofty (OP)
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    February 11, 2019, 05:06:43 AM
     #182
    Did someone said I am the one dragging this?

    Just read every line on AskGamblers Complaint, and on here. Every word I say I meant it.

    I believe they should respond soonest here and on AskGamblers and tell me what they want or want to do. That's it. I provided all already to them, its time for them to do what is right. Rather than hiding and have some excuse

    Dont you worry, if you think I would give up and just give them the money I RIGHTFULLY WON. You got to be crazy, that is why I want them to respond first to see what they are going to answer.

    I got everything here. Proofs etc. And to tell you the truth, I am not sitting relax here. This is the most stress I ever experience in my life. But I got all informations on where to contact who. On how to do this and so on. IF YOU ARE TALKING a legal action.

    Dont worry, If they wont respond this week that is my time only giving to them. And you will see what is a RIGHT LEGAL ACTION is.

    Albert

    PS: Just stop spamming and changing the subject. Thank you

  • Thelastgoal
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    February 11, 2019, 05:32:27 AM
     #183
    what a big nightmare... I thought safe bookie cloudbet. i hope fixing this problem... If it doesn't, I won't make any deposit to cloudbet.

  • Rambotnic
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    February 11, 2019, 10:47:20 AM
     #184
    it is funny how everyone around including the OP think couldbet care about this thread and askgamblers requests...
    go ask the 38btc guy how he manage to get his coins with 11-18k loss (obviously he paid his bribe).
    open your eyes when you dealing with scammers

  • marlboroza
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    February 11, 2019, 10:59:51 AM
     #185
    Quote from: AGD815 on February 11, 2019, 01:07:37 AM
    I believe Askgamblers put there foot down on Cloudbet just yesterday regarding the withdrawal. From my understanding that’s what he wants to see first.

    https://www.askgamblers.com/casino-complaints/cloudbet-casino-delayed-330-btc-payment
    Every time Cloudbet respond there, askgamblers will give them more time. So they can basically come every 3-4 days and say usual "we are still investigating but we have some new information" and delay more:

    Quote
    Hi Swofty,

    Thanks for the additional information. Our teams are still working through the investigation and will be in direct contact with you when a conclusion has been reached.

    Thanks,

    Ronnie @ Cloudbet

    52 hours left...



    "We are sorry to inform you that our wi-fi keyboard was hit by a lightning bolt last night and we are unable to use it any more. Give us some time to reach our new keyboard supplier"

  • Rambotnic
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    February 11, 2019, 12:33:21 PM
     #186
    As the previous guy paid 11-18k bribe, this case will always prove my words that scammers always come to milk for more.
    How did the 38btc guy take his coins back ? With 11-18k loss.
    Open your eyes Smiley

  • sandy-is-fine
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    February 11, 2019, 06:24:02 PM
     #187
    Quote from: AGD815 on February 11, 2019, 03:37:50 AM
    Quote from: sandy-is-fine on February 11, 2019, 03:29:35 AM
    Quote from: AGD815 on February 10, 2019, 04:35:27 AM

    Hey Sandy,
    The player won and is trying to get his withdrawal. The player has already sent in all the required documentation that was asked for by cloudbet and does not live in the United States.
    You mentioned he probably lost a lot? You should read the full story before commenting. You can see above he is waiting on a 330 bitcoin payout. He also already withdrew 145 bitcoins  [/b]


    I am aware of everything you stated however you obviously missed my point or didn't clearly understand or actually read my comment.  My comment was strictly regarding someone's suggestion about LEGAL ACTION against Cloudbet.  If the PLAYER resides in the US where online gambling is ILLEGAL and if he went to court it would likely be thrown out whether he was cheated or not.  There is a legal doctrine  called "dirty hands or clean hands" that basically states if you do something that is not legal and get cheated the courts will not help you to resolve it.  

    Think of a drug dealer suing his supplier for ripping him off.  Since the drug deal is an illegal action the courts will not help you.

    I made no judgement on either the poster or the casino just the suggestion of legal action. As for me saying he "lost a lot" that is true if he won 330BTC and didn't get paid. He most definitely would have LOST A LOT. I also never found out if he was from the US.

    From what I have been reading around the web regarding online gaming there are many US players sneaking in using various surreptitious methods then getting pissed when they don't get paid when they win. I tried to join a casino and was locked out as I was from the US.  Their TOS also state that they don't accept players from certain regions.



    He is from the Philippines. The suggestion by the poster in regards to legal action was to go after Cloudflare for servicing the book. Cloudflare is based in the US.

    Too many would be lawyers around here.  Cheesy  Good luck to him, hope he gets his money.  Worth the try but it would be interesting to see the results.

  • mikeywith
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    February 12, 2019, 12:35:55 AM
     #188
    lookin at cloudbet history on askgamblers, the highest complain they ever had prior to this was the the previous one on this forum 38btc



    Quote
    30 OF 30 RESOLVED 2 DAYS AVG RESPONSE 5 DAYS AVG COMPLAINT LIFE 13,499 USD AVG AMOUNT

    qouted from > https://www.askgamblers.com/casino-complaints/cloudbet-casino-delayed-330-btc-payment


    330btc 1.117 Million $ is something they probably never had to deal with , the average time for them to resolve their issues with clients is 5 days, this one has been going on for over a month! there is a good chance they are waiting for some large deposits from other players to solve this issue!

    things are not looking pretty here,tho i hope the guy get's his btc and live happily ever after.

     i never gambled, but if i was a gambler i would probably never play on cloudbet even if they manage to resolve this issue, this long delay itself is pretty much disrespectful to their clients.
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  • marlboroza
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    February 12, 2019, 01:24:21 AM
     #189
    Quote from: mikeywith on February 12, 2019, 12:35:55 AM
    330btc 1.117 Million $ is something they probably never had to deal with , the average time for them to resolve their issues with clients is 5 days, this one has been going on for over a month! there is a good chance they are waiting for some large deposits from other players to solve this issue!

    things are not looking pretty here,tho i hope the guy get's his btc and live happily ever after.

     i never gambled, but if i was a gambler i would probably never play on cloudbet even if they manage to resolve this issue, this long delay itself is pretty much disrespectful to their clients.
    Who knows what they are waiting for, as far as I know they still didn't address this




    This https://bt.irlbtc.com/view/5098762.msg49692182#msg49692182 is probably more important than 330BTC which player is waiting for, how long, 44 days?

    At the same day player was able to withdraw 50BTC and rejected 52BTC. How much sense does it make?

  • Swofty (OP)
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    February 12, 2019, 01:28:27 AM
     #190
    They respond here. https://bt.irlbtc.com/view/5098762.240

    But not here. Now you know that they are hiding and ignoring this. Dont worry, they will not ignore this for a long time. They cant update or anything. They think they will just run away with this money. They mess with the wrong person.

    Albert

  • KingZee
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    February 12, 2019, 05:36:51 AM
     #191
    Quote from: Swofty on February 12, 2019, 01:28:27 AM
    They respond here. https://bt.irlbtc.com/view/5098762.240

    But not here. Now you know that they are hiding and ignoring this. Dont worry, they will not ignore this for a long time. They cant update or anything. They think they will just run away with this money. They mess with the wrong person.

    Albert

    I don't think Ronnie would want to get involved into this and say something that doesn't align with whatever people are in charge want to do.

    If your money was stolen don't expect customer support to do a lot for you. Like I said before, you need to contact a lot of people in many different manners, or try to raise some very loud noise to get more attention to yourself. Maybe big crypto news websites, twitter, and so on. What you're doing now is not going to get you anywhere, because you're not doing anything productive adding more posts to this thread. Cloudbet will only care when giving you your money back will mean for them not losing more money from future customers. Also don't take this message offensively, I'm just telling you how I think it is.
    Beep boop beep boop

  • mikeywith
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    February 12, 2019, 07:58:02 AM
     #192
    Quote from: marlboroza on February 12, 2019, 01:24:21 AM

    This https://bt.irlbtc.com/view/5098762.msg49692182#msg49692182 is probably more important than 330BTC which player is waiting for, how long, 44 days?

    indeed  "0.47 btc prize pool " is more important than 330 btc, do the math  Grin



    Quote
    At the same day player was able to withdraw 50BTC and rejected 52BTC. How much sense does it make?

    to me this makes 0 sense really, that's why i think more details from couldbet are crucial, they don't have to reveal top secret information regarding their ongoing investigations " assuming there is any  Roll Eyes" but a few answers are a must.
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  • Swofty (OP)
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    February 12, 2019, 11:34:32 AM
     #193
    They added a section 14 on there terms and conditions.

    https://web.archive.org/web/20180605085245/https://www.cloudbet.com/en/terms_and_conditions

    This one was the old one

    And this is the new one with section 14

    https://www.cloudbet.com/en/terms_and_conditions

    I think they did that because of my complaint. Now I hope they respond and do what is right now.


    Albert

  • KingZee
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    February 12, 2019, 11:57:02 AM
     #194
    Quote from: Swofty on February 12, 2019, 11:34:32 AM
    They added a section 14 on there terms and conditions.

    https://web.archive.org/web/20180605085245/https://www.cloudbet.com/en/terms_and_conditions

    This one was the old one

    And this is the new one with section 14

    https://www.cloudbet.com/en/terms_and_conditions

    I think they did that because of my complaint. Now I hope they respond and do what is right now.


    Albert


    Doesnt that mean you should email support@cloudbet.com? Maybe the head of support will have more say on what to do.
    Beep boop beep boop

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    February 12, 2019, 12:45:48 PM
    Last edit: February 12, 2019, 03:14:54 PM by ivndnkn
     #195
    Quote from: Swofty on February 12, 2019, 01:28:27 AM
    They respond here. https://bt.irlbtc.com/view/5098762.240

    But not here. Now you know that they are hiding and ignoring this. Dont worry, they will not ignore this for a long time. They cant update or anything. They think they will just run away with this money. They mess with the wrong person.

    Albert

    Hi, Albert.

    Sorry to hear your problems.
    I just want to give you one advise: don't waste your time, i bet that only litigation is the key for solution of your problem. So please hire a lawyer ASAP. Thay will invent excuses and rules just to keep your money forever. Trust me.
    You can check my case for reference: https://bt.irlbtc.com/view/5088396

    Keep fighting and stay strong!

  • Swofty (OP)
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    February 12, 2019, 04:39:59 PM
     #196
    I did emailed them today. No respond still. AND that terms and conditions I know it was created for me its either another way of saying they got a new excuse.

    They should have just update me or email me on what they want or anything. They got this whole week to respond on my email. Here and AskGamblers.


    Albert

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    February 12, 2019, 04:46:04 PM
     #197
    Quote from: Swofty on February 12, 2019, 04:39:59 PM
    I did emailed them today. No respond still. AND that terms and conditions I know it was created for me its either another way of saying they got a new excuse.

    They should have just update me or email me on what they want or anything. They got this whole week to respond on my email. Here and AskGamblers.


    Albert
    Well Swofty - when are you gonna realize that you are wasting every single minutes. I guess I have already said like others that you need to seek legal aid. I don't think cloudbet is giving any shit here. Good luck mate. 
    Be happy be at peace. Looking forward to BTC at $1M

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    February 12, 2019, 06:20:10 PM
     #198
    Quote from: Swofty on February 12, 2019, 11:34:32 AM

    i think this is what you are going to have to deal with later on

    Quote
    14.6 Should there be any claim or dispute arising from past or current transactions please contact us. If we are unable to settle the dispute we will refer the dispute to an arbiter, such as E-Gambling Montenegro, whose decision will be final

    i don't know what is " E-Gambling Montenegro" but seems like they are going to take your case there, so do your research.
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    February 12, 2019, 08:05:03 PM
    Last edit: February 12, 2019, 08:16:42 PM by bitcoinpunter
    Merited by BlackMambaPH (1)
     #199
    Swofty is making chance of getting paid worse by taking this matter all over the internet. Best way to deal with these kind of situation is to work behind the scenes through legal means.

    Me and a few others was in the same situation when we followed a syndicate service and ran up the winnings but we never brought it up publicly. My money wasn't as big as swofty's but combined with the others it was bigger than his amount.  Anytime when you have money in a book and if they are struggling to pay, best way is to do legal pressure. Publicly exposing before you get paid only makes your chance better because lot of people will start withdrawing in panic and they won't be able to honor any withdrawals.

    Softy's story is spreading like wildfire and its mentioned in every major gambling boards and that is going to make things very difficult.

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    February 12, 2019, 08:16:18 PM
    Last edit: February 12, 2019, 09:10:45 PM by BlackMambaPH
     #200
    Quote from: bitcoinpunter on February 12, 2019, 08:05:03 PM
    Swofty is making chance of getting paid worse by taking this matter all over the internet. Best way to deal with these kind of situation is to work behind the scenes through legal means.

    Me and a few others was in the same situation when we followed a syndicate service and ran up the winnings but we never brought this up publicly. My money wasn't as big as swofty's but combined with the others it was bigger than his amount.  Anytime when you have money in a book and if they are struggling to pay, best way is to do legal pressure. Publicly exposing before you get paid only makes your chance better because lot of people will start withdrawing in panic and they won't be able to honor any withdrawals.

    Softy's story is spreading like wildfire and its mentioned in every major gambling boards and that is going to make things very difficult.



    I totally agree with that, but what if the person involved don't have the ability or can't handle things like that? Well, sometimes publicity helps because someone will guide you what are things to do.
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