To be honest I've never used BCNEX even once since its launced. Since I've been wary around new projects, especially if it's a new exchange such as BCNEX.
BCNEX is a newly launched exchange this year, however what they present is disappointing. I also had a bad experience with this platform, it took me 1 day to withdraw 10k TRX from this exchange.
Their support team is also very poor, most of them only give general answers and do not help the customer. From what they've shown, I probably will never go back there any more.
As I see the above post above about the responses from the admin regarding the withdrawal issue, it could takes a longer time before it reaches its destination.
Still, if it takes a day or even more, when the one you're currently withdrawing is supposedly to be completed in no time, it's really weird in its own way.
I may not have used it, but in the future I might be using it or avoid using it all the way through since there's a lot better exchanges out there.