thanks for sending me a pm with all details. I've forwarded it to our security for investigation, they will check if there is any mistake happened.
I will post their answer here in the thread.
How often do you want to say that now?
You have enough excuses, where are the facts and solutions?
We can only hope, that no one will deposit even $1 with you again...
Calm down mate this wont solve the circumstance, remember they claim to understand new teams? The things they do now is what will justify if they have indeed changed or not.
OP, we can only advise you guys to stay away from the shady gambling site and we cant totally save you when things like this happened especially when it not the first time.
In the meantime, if the circumstances still the same go and report it on askgambler and twoplustwo or
alttalks where they secretly hold campaign after they are not allowed here.