From the screenshot of chat history, the customer support staff did not keep up conversation with you, and I agree that this staff needs to do his job better.

About another thing you shared in the post, like you sent them entirely history of your bets, no proof you shown to us. I understand that it is private information and surely you can keep it for yourself and I have no rights, as well as no interest to see your bet history. Another thing is the casino actually has your bet history, and you don't need to sent it to them.

Arbitrage bet is a severe violation of ToS on casinos and if you actually did it, your chance is zero to appeal for anything.

Have you guys seen the Chips.gg price prediction contest? I have won already 2, it is worth joining!

You can join here, for free

I haven't posted here about my winnings in the games and the bitcoin price prediction contest sponsored by chips,gg. I won two consecutive on that bitcoin price contest and I managed to withdraw both prizes with little profit. I know it's a wager free prize, but I still tried to play it hoping to make some profit and yes, I did. The withdrawal was smooth.

I think the Chips.gg bitcoin price prediction contest is one of the longest running bitcoin price contests here on bitcointalk, and I hope it lasts for more long time.

So, thank you to chips.gg for the contest, and of course to the one who manages it.

Don't forget to join the contest's Telegram channel so you can make two predictions at once.

At the beginning of the contest, I won several times in Chips, but now I've failed several times in making the most accurate price predictions, probably because the market movements have been quite significant.

But no prediction is accurate, so just follow your heart.

It's for free - so yeah, your mind and heart is your guide Both have their place if you are in the group.. Each platform has its details in such contests.

Finally, a very cool feature is added on Chips.gg, which, I think, many have been waiting for. Now Chips.gg accepts Web3 Wallets and also accepts deposits from Exchanges like Binance, Kraken, HTX and CoinBase from what I see. I haven't used this feature yet but I'll try it as soon as I decide to deposit and place a bet on UFC event, I hope Chips will offer good odds on my favorite fighters.
Anyways, here is the video for those who want to view it without logging in on the website: https://x.com/chipsgg/status/1951315111785931131

According to the screenshot you provided, I didn't see any proof that you didn't violate the ToS of this casino dude, then your bet history is for sure the casino has it
because to my knowledge they monitor all the bets of the players who gamble on their platform.

and most of the time they don't make up stories, there are other complainants who don't admit their mistakes or don't tell the whole story, though I'm not saying that you are like that,.
Then this chips casino has been in this field industry for a long time dude, maybe you used arbitrage dude.

This could be a criticism for staff on how to respond to user complaints, and I agree. However, that's only if it's truly the case. I can't judge based on one-sided evidence; I have to look at both sides. It's possible the customer service representative contacted customer service beforehand and explained the problem in detail.

To support any complaint, it's best to provide all evidence, not just screenshots of the conversation, as that's not strong evidence, although it could be a criticism of the casino's service.

I believe he didnt share that screenshot as an evidence to prove that he didn't not participate or engage in arbitrage betting as he was accused by the casino, but he shared the screenshot to prove or show that indeed; the casino's customer support has been ignoring his messages, which from what I see, the customer support has indeed been ignoring his messages so long as the screenshot isn't doctored.

Anyways, a genuine casino cannot or should not accuse a customer of wrong doing without providing evidence, when a casino does that, that is, accuse a customer without proving that the customer did what he or she is being accused off, it leaves room for doubt as to whether or not the casino is being genuine and trustworthy..

As a grown-up, it is adviced that when you beat up a Child, you tell the child what he or she did that made you beat him or her, that's how to stop that child from repeating same mistake next time.

I did my test today on Chips. At first I thought that their Web3 was like Metawin but it's different, they accept Web3 wallet deposits through swapped.com. You can't link your Web3 wallet to casino account. I tried to deposit from my Web3 wallet to Chips but I wasn't able to do that because I use Polygon network on my wallet to save on fees and when I scanned a QR code, it said that Polygon is not supported by Chipsgg.

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There is a new Beat The Boss challenge on Chips. This time, you have to hit higher than 592x multiplier and you'll win $1000.