To be honest, the exchange does not care to teach their users about Bitcoin technology. They just need earning from trading. Only the Binance academy has a few technical information about bitcoin and cryptocurrency where their traders would learn from there. The main problem is, bitcoin is an easy method to send & receive money worldwide, but it doesn't too easy to cash out. Its because most countries still do not allow to use bitcoin and don't know the value of bitcoin as well. It would be better if all the exchanges provide basic information about bitcoin and cryptocurrency to their users. So users would learn if they need it.

Yea, I agree with you, their academy driving traffic to their exchanges. We can say it's an advertising policy, but there is something, something is better than nothing. I will be honest as you said, before joining on this forum at the beginning of bitcoin use, I thought only exchange and web wallets like coinbase are bitcoin wallets and that's how we have to use (receive & send) bitcoin. When joined on this forum then I have been learning about wallets and bitcoin technology. When I realized the importance of using a secure Bitcoin wallet then I have bought a Ledger x. Means, we should have a few potential sources to learn about bitcoin and related stuff.

Anyway, if exchanges give some technical information about how should secure their bitcoin and how should use as a payment method then slowly we may learn more. But I have doubts if all the exchange team knows about bitcoin technology better rather than only maintaining the exchange.

No need to go that far. People can learn the basics fairly quickly as long as they spend some time reading here and there. And you'll get better when you spend more time with it. Exchanges don't have obligation to teach you anything since they will argue that anyone should know what're they buying before trading it.

The responsibility is really on the user himself. Don't expect that online exchanges will give you tutorial step by step. But before pressing the next button, you should at least read something about what you are about to do. Because regret is always at the end, once you sent your funds to the wrong address. Always check the specific coin you are dealing with and the addresses you need to transact with.

Not many exchanges try to do anything "extra". And I guess that it's rather disappointing to pay work on blog entries to teach people and then see that almost nobody reads that (yes, they afford to pay somebody do that, but it's still disappointing).

The information about how Bitcoin works is there on the internet. One has to take some time, research and read. Most won't do that.
Imho it's more the users' blame than exchanges'.

When you have zero knowledge about Bitcoin but still you think you are the most knowledgeable. This comes to my mind when I  read the topic. To be honest exchanges are not meant to gain knowledge about a particular cryptocurrency. They are their for trading purpose they do not give a damm if you have knowledge or not.

This seems to closely mirror my thoughts in another recent topic, albeit omitting the point about potentially paying more in fees by relying on third parties.  Some people don't understand what they're getting into.  Later, they pay the price for it.

As others have said, I don't think it's the services themselves that are responsible.  I take the stance that personal responsibility is something people need to take seriously if they want to get into Bitcoin.  There may be occasions where convenience might take priority and using a third party service might be appropriate.  But, for the most part, people shouldn't rely on them as much as they do.

End of the day everything is a business, exchanges are not with the service motto to support the needy one's or in a state to educate the common people who doesn't have much knowledge about bitcoin and other cryptocurrencies. Every user at the beginning doesn't have better learning about bitcoin, as days pass everyone used to learn little by little. This is unfair to state that exchanges are the sole responsibility for the illiteracy about bitcoin.

Exchanges want to invite clients by making it easy for them to buy, store and trade Bitcoin so a newbie who never took money off an exchange will of course be illiterate, even though he technically owns Bitcoin. The same can be said about people who hire fund managers to invest their savings. They don't know how to trade and have never bought stocks, but they have people who do it for them every day and make them money.
It's always better to know how to do things and be able to do them yourself, but don't expect every woman to know how to change a tire or charge a car battery. Many people will never know how to use Bitcoin despite owning some.

Exchanges also here to make profits like every crypto user so literally, they don't care about teaching bitcoin for payment mode because if this starts to happen then trading will starts to deplete over time so they just want to keep the things going on until it is good for them. In my opinion, every bitcoin user knows what is bitcoin created for but what for they are currently using.