Hello,
I have the list of IP addresses that connected to my account in the hour of the withdrawal and there's 6 IPs from different countries.
At this point, the casino should take responsibility to protect their users. I have an account on Stakes, with no 2FA and we have all of the IP log and none of those IPs are showing I even ask their support.
I was playing at both sites at the same time.
The fact that I was playing and the withdrawal was made is even worse because that means multiple people from different countries can connect to one account. This does not make any sense.
Hello dude,
It is unfortunate what is happening to you, I hope that they can quickly reach an agreement and that everything can be resolved in the best way, if they already told you that they were studying your case, I think you have to have a little patience, although it is difficult to have it because it represents money, in another order of ideas, I recommend that at stake.com you activate the additional protection of the 2FA security layer, about 2 years ago I had a vulnerability there and my account was hacked and I lost 3mBTC, since I placed my 2FA more I never suffered any vulnerability again.
