In addition, we repeat once again that we never request the personal data of our customers, in order not to affect their anonymity, we only request information about the origin of funds, which is easy to provide
I don't know what
origin of funds exactly means, but I am sure it includes some kind of customer personal information.
If this is so
easy, can you also prove origin of all coins you own as a business, I am sure it's much easier for you to do this?
Can you please tell us what magical tools are you using that proves some coins are coming from hacks and stolen funds??
We cannot make a refund to the same address because the address is compromised. We are starting the refund procedure for the victim.
So is this customer limitless_777 also being refunded to other address or not?
They didn't seize my funds, I just saw they scam many people so I reported.
Like yes, we will seize your funds if our friends say your address is bad. Who decides my address is bad and how? Is it not just very easy to use this reason to seize a few dozen thousands just because someone told us it comes from bad origin?
As I stated in my other answer. Seizing for 'bad origins' is mostly used to legally selectively scam customers.
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Regards,
PrivacyG
That's what I'm trying to say in all my posts in this thread. Some anonymous guy says "well, I think your funds are from bad origins so I'll seize them and will keep them, bye, thanks". The reason of seizing is "our partners said" or something like that. And more than that, you don't know anything about this guy that wants to check you and your funds origins, he keeps staying anonymous but in the same time he demands all info he wants from you. Is it fair? And it's not only FixedFloat. All exchangers at Bestchange that have KYC do so. That's the point. And Bestchange keeps them there, disputes become gray and admin says everything is ok. And doesn't want to put at least KYC icon near exchanger's name if the exchanger has KYC. It looks like Bestchange wants to hide this info from users.
Speaking for my own country --which will remain unspecified-- even centralized financial institutions are not allowed to ask for their customers to provide proof of funds origin. Asking where from and what for? Sure, they asked that, but their customer may just said whatever crossed their mind. "My goldfish died yesterday and inherited me 1 trillion dollars, which currently you're seeing right now. For what does the funds for? Well, I'd like to build shelters for homeless koi fish" and the bank would accepted that answer without asking their customer to provide the proof of... will... by the goldfish. The authority to ask for proof of fund's origin fall into the hand of the govt. themselves, specifically their tax and financial dept. upon investigation.
Recently I even learned that during a preliminary investigation of tax evasion and/or money laundering, the tax dept. --similar to IRS, I think-- staffs are not allowed to ask for the source of money too, let alone to ask the "suspect" to provide proof of source. They only allowed to ask for confirmation if the said person owned certain value and assets that they flagged and where from. It's until further investigation of AML and tax evasion that the person are obligated to provide the proof of sources and other articles asked. And I'm talking about the govt. themselves here, the one who held kinda "absolute" power. So how does a decentralized org. in your country required and given an authority to ask for the same is... beyond me.
This is what I'm trying to tell!

Even banks and government must have proofs of crime committed or a proof there is an investigation to seize funds. So why the hell some anonymous guy in internet who doesn't even provide customers his legal info (so he isn't a legit company since there isn't any legal info about his business) seize funds? I think that guy overestimates himself. And the only
real reason of this is that customers send their coins to that anonymous guy first. So when you have sent your funds and don't have control of them an exchanger demands anything it wants from you and do with your money anything it wants too. This is the only reason, not government requirements or laws.
But, I'm also aware and understand that different country applies different rules. Maybe IRS staff may asked what the tax staff in my country aren't allowed to. So, since you're stating that you're based in Sechyelles, could you point us to the regulation article specifically mentioning this matter? I'm sure we're one google away to verify that if you can help with the article number.
Does he have any proofs his exchanger is a company based in Seychelles? Why should customers think this is true, because he says so? I mean, any company must provide it's legal info on it's website. With it's legal registration number or so, it's legal name etc. So where is it? Why doesn't he put this info on the website? Why doesn't he provide this info here and just ignors this question? It's because he isn't any kind of a company, just an anonymous guy seizing funds

We cannot make a refund to the same address because the address is compromised. We are starting the refund procedure for the victim.
so besides being an exchanger, you are also the police, prosecutor and judge. I wonder who gave you the licence for that.
can you present a successful example here where you confiscated dirty money and returned it to the victim? I mean example with all evidence.
We work all over the world, based in the Seychelles.

this information is certainly reassuring and instils confidence in all your clients. at some point, you ask for all KYC information from the user, while we know nothing about you. it's a bit excessive for someone who presents himself as a judge, prosecutor, or exchanger...
This is the point

I'm so happy I'm not the only person who undertands this.