Disappointed at 0xbet
Made several deposits and made my first 3 withdrawals yesterday.
Shortly after I received emails saying my
"We are pleased to confirm that your recent withdrawal request XXXX TRX has been successfully processed and the funds have been transferred to your account"
But when I only see two deposits in my wallet and contact support and ask about the third they tell me it wasn't approved yet?.....
Something is very wrong with your site....
These withdrawals where made yesterday at like 11pm.
We have encountered technical issues with automatic emails, the problem has been resolved. We apologize for any inconvenience.
@0xBet, you have updated the title on 18th August and added 'No KYC' in it. You have also added an image in your OP which says "No KYC for Crypto Players". Isn't there any limitation of the 'no KYC' rules for the crypto users? I have seen 3-4 more casinos who advertised here with 'no KYC' in their ANN thread, but they had applied the KYC rules on the crypto users too. How 0xBet will deal with the AML law, abusers and big withdrawals for crypto users?
We've talked about this before, and you can find it here.
Guy! You are welcome to the bitcoin forum I just glanced through the casino site and site is nice. The features are also well arranged. But what I want to ask that, is you casino require KYC for withdrawal or not? Let your campaign run long to attract more customers to your site. And also maintain a good name in the forum. Once again, you are welcome.
Usually, if you use only crypto to play with us, you do not need to verify your account, but this does not mean that you can use it for malicious purposes (create multiple accounts, launder money, use various strategies for playing) your entire stay on the site is monitored by a team of specialists, in case our team finds something suspicious in your game, you will still need to verify your account.
It's been 24hours now since I made all 3 withdrawals, 2 was sent within like 7-8 hours, the last one and only one above 100 euros still hasn't been sent
24 hours is a lot of time, and you have been patient enough, I must admit, but sometimes we just have to give a casino's estimated time before we run into panic, as it was stated on the second or third page of this thread and on their withdrawal terms and conditions that it could take up to 48 hours, which is approximately 2 days.
So I will advise you to give them that time and see what result comes up afterward (we hope for a positive one). If the withdrawal could not be processed during that time, maybe they will refund the money back to your betting account and remove it from the pending withdrawal, after which you might be allowed to initiate the withdrawal again, or you will be contacted with the reason for the withheld payment if there is anything you need to do.
Sure I understand what you mean but from the communication from the casino it doesn't help a lot when they are telling me it's been approved and so on.
And that two of my withdrawals
made at the same time almost was sent but not this one
Your first two withdrawals came almost in an instant, which is a good sign that they have a fast withdrawal system, but the other withdrawal the same day did not happen but is still showing as pending, right? and the support is telling you it's "being approved."
Which means it's awaiting approval from their financial team, or what? Let's just hope it's something like a network being busy or a glitch that might have been considering your withdrawal to be approved when it's not whatever it is. Maybe I hope it gets sorted out within their 48-hour time frame, and maybe they will have a recheck on their system for all withdrawals that went through and those that are pending. Let's just have a positive mindset and see what happens, as I believe their representative might come here to address the issue if need be.
No, they say it's been approved that's the wierd and confusing part.
And for what reason would the last withdrawal take so long..
Also they haven't responded to emails since that first stupid email.
Take it easy, guys. I understand that this may seem strange, but we promise to process your withdrawal request within 48 hours, although as you have already seen, it can happen faster. I'll be happy to help you understand this situation, please provide me with your casino account email in a private message.
