Yes if a friendly match can end up in a tie, why does it states on the market and also on my bet that it includes overtime? are you trying to confusing the players even if you are not responsible for the information on the market?

1. I can find more examples from the friendly matchesi with overtime. Even if it is true that a friendly match can be a draw, then why can't you write about it? Or is it a random situation and players need to guess whether they will play overtime or not, is that really fair in your opinion?

2.

https://sportsbet.io/help-centre/help-place-a-bet/help-placing-a-bet-general-betting-rules/basketball

Here is the basketball beting rules from sportsbet.io and: In the event that a match does not finish in a tie, but overtime is played for qualification purposes, the markets will be settled according to the result at the end of regular time. You even considered the situation where there is no draw but overtime is played, but not where they played a draw game and overtime is not played. It is just your fault not to descripe that situation in the rules.

3. Support said in the conversation that a nba summer league game could ended with a tie, please give me a example about that. Or is the support using this reason to dismiss me?

It is not roulette and the casino doesnt need house advantage since they already has it in their quotes.

It is just like a football game that could ended in 80 minutes or 70 minutes where you have no idea how they will play.

Im not playing casino, it is sportsbet where all the rules should be clear. Sure I should know that the game could ended with a tie, but how should I know that if I already bet on a game before that also played OT as friendly game? And I am disappointed to the wrong information from the support, where they try to lying to me.

I bet on a club friendly basketball game (Shimane Susanoo Magic - Shiga Lakestars) and this match ended with a tie without overtime.

So my bet was settled as lost for Shiga Lakestars (-2.5)

https://i.postimg.cc/W3Q2W57D/x1.jpg

I started to panic because I had never seen basketball without overtime. I used to bet a lot on basketball and this bet looks just like the same. (Theres a incl overtime so I thought there must be an overtime in basketball match)

Then I start to asking the support in this case and I got only as response that the score is official and they will not void my bet.

After that I checked the another club friendly basketball matches and theres always an overtime.

Matches:
https://i.postimg.cc/761Bd63g/match1.jpg
https://i.postimg.cc/qqMGFGMT/match2.jpg
https://i.postimg.cc/66YcvFY5/match3.jpg
https://i.postimg.cc/P58Q0JhP/match4.jpg

and my match looks like:
https://i.postimg.cc/8CQmGGPw/match.jpg

Chat conversation with support:
https://i.postimg.cc/FsYyJzYD/support1.jpg
https://i.postimg.cc/QMJ1rWzx/support2.jpg

Sportsbet.io support keeps saying that the score is official and final. But everyone knows that the game was unusual because every basketball match has overtime. Support also said that the nba summer league ended without overtime, but doesnt give me any answer to explain this.


If there is a match without overtime, you should not write it next to the bet-market that it is incl overtime to confusion the players. If you say for a club friendly match it is normal without overtime, why does another club friend game has overtime? Should we as player guess if there is a overtime or not??

Even the score is official, but it is not the basketball match we know anymore. So image a football-game that only has 70 minutes... the score is official but the playtime is not meet the conditions.

So as a player who has been playing on sportsbet.io for a long time, I do not recommend that you play on sportsbet.io anymore because there is  lots of suspicious things.