Thanks for the heads up here!
OP's account is currently locked pending third-party investigation.
The account received direct inflows from proceeds of SIM Swaps and wallet drainers. The funds are frozen on the account until the third-party investigations are complete.
Due to the sensitivity of such cases, we're unable to comment further. Future correspondence regarding this should be addressed to
legal@rollbit.comThanks,
Razer
Like... you're suspecting his account is used to be, err... a money mule [not money laundering]? I understand the sensitivity of the details if this is what happens.
OP, anything to say or to rebut this claim?
I have no issue adding screenshots to my post, I was just unsure on how to and what formats were accepted. I receive crypto transactions from a variety of people as I re-sell CS:GO skins, some of-which went directly to my Rollbit account. I do remember the minute I received money from someone that I was logged out of my account and was met with the "KYC" prompt the following day which I quickly filled out and verified in order to continue using the site. With me being accused of hacking peoples wallets and "SIM Swapping" into a 4-5 month long investigation, I genuinely feel disgusted that I am being accused of committing a federal crime, not to mention the amount of time it took for me to get a single answer out of anybody. Razer, you never told me where to go in order to get help, despite the amount of tickets I opened. Is there any way to help finish my own "investigation" ?
To be fair, Razer didn't accuse of hacking wallets and SIM swapping, rather your account being a recipient of funds from suspected source, thus the money mule. As for what you can do, perhaps... wait? Sounds like there's nothing anyone can do other than the 3rd party to finish their investigation.
[...]
Im sorry for saying this but the chance for ilovefunds to get the money back maybe almost zero if the money really a dirty money and Rollbit will not have the money either.
Remember, all transactions on the blockchain create a permanent trail of unalterable records, undeniable.
Not trying to give OP a false hope or anything, but if his explanation is true and he's a clueless victim who simply receiving payments from several sources, with one or two of them is a malicious entity[es] without knowing the nature of the funds, maybe the third party can singled out these transaction and deduct it from the rest of OP's fund, and return the rest into his originating address.
