The address in question belongs to an account on KuCoin exchange.
You sent to the above mentioned address and the coin is sent out with some other bitcoin from other users account to one of the exchange cold wallet which is ; bc1q9wvygkq7h9xgcp59mc6ghzczrqlgrj9k3ey9tz

And the address is mentioned among kucoin known address here

Thank guys.
And is there a representative of the kucoin support team on this forum?

@zazarb, if I may be curious and ask how it happened that you sent BTC to the wrong address - was it because you typed the address manually or was it due to clipboard malware that changed the address? The latter does not seem like a realistic option to me, because hackers usually do not use deposit addresses on CEXs, but of course there are those who are not very intelligent.

You can try to contact TalkStar who is still active on Bitcointalk recent days.

The user worked with Kucoin exchange in the past and surely had contact points to Kucoin but still has it in 2024 or not, you have to ask TalkStar. 4 years is a long time in cryptocurrency market and exchange staffs come and go.

• KuCoin Spotlight & Token Listing Management Service (Apply Here)
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No it's my fault, to check if I copied the address to which I want to send correctly, I put it in google and opened in the mempoolspace website, I did not notice that a completely different address was opened and later copied it from the website again and sent btc to it.


I wrote to him and I'm waiting..


Kucoin suport replied, and confirmed that my btc deposited to one from users...further communication is difficult because have to wait a week or longer for an answer .

This will be interesting to see how this proceeds. At least the exchange has replied to
your email.

Obviously you hope the outcome will result in your funds being returned and there
will likely be a process.

Has anyone made a request like this before and been successful and got their
funds returned?

Best of luck with it OP

A moment of carelessness is all it takes for things to go wrong, so it is recommended to check BTC addresses several times before clicking on "send". I always do this because regardless of all precautionary measures, I keep in mind that some clipboard malware can sneak into the system and change the address.

However, it is good that this is not the case with you and that you will most likely get your BTC back, it will just take some time. Anyway, good luck and let us know when you get your coins back.

Some update: the exchange did not replied to any my email in us chat. Only after I create new support ticked, I got answer ,that if account (which was credited )doesn’t belongs to me they can't help.

so ~5000 usd fell "from the sky" to someone.

I thought that the least that the exchange could do was to AT LEAST inform the customer that the money was received by mistake and from whom. Maybe he is a conscientious person and his morals or religion do not even allow him to embezzle other people's money.

But this situation could in fact help OP with the case.

Correct me if wrong.  But considering the situation OP is in, if the owner of that Address has not logged on to KuCoin for over an year then the Exchange could send out a notification through Email or other methods of communication to the owner.  Something like a deadline 12 months for now.  If the owner never responds and never logs back to KuCoin either, the Coins be returned to OP.

In fact.  I believe most Exchanges have this clause in the Terms where if you do not log in for a particular amount of time, they reserve the rights to claim your funds.

I do not have a better idea than this, and even mine could be very stupid.  Anyway.  I do not think KuCoin would bother with a complicated situation like this.  Exchanges barely bother with much simpler situations, let alone this one.

But maybe there is hope for a shine at the end of the tunnel.  Who knows.  OP can only hope.

The thing should be that the person that the coins was sent to his address is a honest and upright person, because if he is then OP wouldn't have any problem getting back his coins. It is when the account owner is the opposite that it will be difficult for OP to get his coins soon.

OP needs to be patience to see if there will be a positive result from Kucoin, or forget about the coins and move on.