If you check their advertisement topic here you will see that they (supposedly) barely request for KYC, only if they have some suspicion.
I wasn't required to fill any form on registration, they only requested me to do it after doing the withdrawal request.
I just think they behaver is predatory, like I said before, I don't mind doing the KYC.
I only think they are scamming me because they blocked me and they don't handle my withdrawal requests.
I believe the advertisement topic you're referring to was this one?
We see there is a lot of confusion regarding our KYC policy, and we are sorry for it.
We have reviewed our KYC policy multiple times and we have made a few adjustments according to your feedback and suggestions, but we still need to remain under some regulations and rules.
When we started to operate, we had KYC mandatory for all users. A few months ago, we have disabled it. Generally, KYC on Leetbit is not mandatory. The option to fill up KYC is there, and it must stay there because of protection, regulatory and retention reasons. The only reasons why we MAY ask you to fill out the KYC are:
1. Going against our terms and conditions and/or Leetbit's rules (abuse, suspicious behavior etc...)
*Applies to depositing more than 2000 or requesting a withdrawal (ONLY if the account breaches regulator T&C)
2. User birthday reward/bonus (to prove your birthday if you want your bonus paid - optional)
More information about our KYC can be found here: https://www.leetbit.io/en/pages/KYC
This means doing KYC is not mandatory, but we have that option available due to the points mentioned above.
Just some additional insights: In more than 95% of cases, all KYC that we did were regarding birthday bonuses/rewards I understand that in an ideal world, or perhaps even just in normal circumstances, their action is questionable and directly opposing their own statement [dare I say it's even a commitment?]. However, I think what happened here, you might triggered their "suspicious behavior" alarm. Though it's not necessarily a detrimental action [at least the jury is still out for this matter].
On their ANN thread, you mentioned that,
Hey there,
I've used many bookies that I found here, and I had good experiences in casinos such as, bcgame, nitrobetting, stake, gamdom and 500.
But after a while they limit the winners and I have to move to the next one.
That's why I have to play in the "less" reputable ones.
I am not trying to defending them, but the limitation across several books might also [accidentally] make you tripped over their alarm. Perhaps it's your betting pattern, the same situation and strategy that you utilize that resulting you to be limited on those casinos that raises their red flag.
Again, what you did might be unintentionally abusing their system, but that's probably the source of all of this situation, the bottom of our barrel.
Given you've comply to their KYC requirement, I am on the same page with
mahdirakib, that it'll be best to wait and see if you passed it and everything goes back to normal [with worst case scenario you're also being limited on this one] and not your fund being confiscated.
IF it comes to that, them confiscating your fund with no clear reason or explanation, IMO, only then we can call it a possible scam and I will invite their representative to give their explanation here. For the time being --though it might be not the outcome you wished to happen-- I think this is a case of premature accusation, where the scam is not yet proven.
I am not blaming you for being too quick on raising a scam accusation thread, I can understand your concern and worries with the prospect of this case, considering the casino is somewhat less reputable than most that arrives on this board on daily basis. However, given there is no clear indication of fraudulent behavior from them, I am marking this as "invalid" for the time being on my list. I hope you're ok with that.
When the situation develops, I will update the status accordingly.