I will be happy to place attachments here with all my bets placed, but how do I do that? I don't see an option to attach an image in the topic, if you can help, thank you. thanks

Thanks, one more thing, what were the bonus terms?

I am reuploading those image above to talkimg.

OP, can you see to it that the next images you provide to be uploaded to abovementioned image hosting? It's made by one of our forum member and it'll help other member who'll quote for visibility by a lot.

What exactly are the conditions they accuse you of violating? Didn't they identify the violations you allegedly committed? They must tell you exactly what the violations are.

Unfortunately, these complaints are always repeated in this section. There are dozens of similar stories here. After making a profit, the site deletes the profits or bans the users. Unfortunately, there are no laws regulating such matters, and all you can do is contact support to find a suitable solution.

I leave here the answer that they sent me via email, a response that says nothing and proves nothing

They just say this and their customers have to put up with it and are harmed without being able to defend themselves or recover the money they shamelessly steal.

I registered last Saturday at my home and on my PC. Nobody uses my home PC anymore, just me. I only spent about 24 hours playing at this bookmaker according to what I reported and showed here in the topic.

So far they haven't asked me for identity documents, residence documents, selfies, skype verifications, they haven't asked me for anything or any type of verification and now they say that the reason for withdrawing the bonus is that I have duplicate accounts?

  This doesn't make any sense at all, so please publicly provide proof here that I have duplicate accounts, come here and show all the users on this forum this proof of what they accuse me of.

I challenge this crappy Sportbet.one betting house to come here to this topic and provide proof of what they accuse me of and also explain why they don't ask me for a single document to prove my identity, if they have doubts about me or If I have several accounts, then one of the best ways to prove this is to analyze my documents, right?

I want, and we all certainly want to see proof of what they are accusing me of, that this proof be given here in public in front of everyone!!!!!!!!!!!!!!!!!!!




"Hello,

Your bonus has been voided due to violations of the following rules of our platform:

- All customer offers are limited to one person, family, household address, email address, telephone number, IP, or shared computer, e.g. public library or workplace;
- Multiple accounts are not permitted. Creating more than one account with sportbet.one in order to claim any bonuses is deemed as bonus abuse and may result in confiscated funds;
- If it's discovered that a group of players are using the same betting patterns and are connected via (but not limited to) location, device or IP, sportbet.one management will at its own discretion have the mandate to confiscate bonus winnings and/or deposit.

The full text of the rules can be found here: https://sportbet.one/rules/bonus.

Best regards,
Anthony

I leave here the image of the email that sportbet.one sent me.

Yes, it would be good if all this was nothing more than a mistake on their part, but it is more than clear that their objective is not to pay and steal money from customers who are winners.

I don't have, I never have and I never will have, duplicate accounts and when registering at this bookmaker they only ask for an email and password, there is no further information in the profile which is even more ridiculous, if they have doubts regarding my person and my identity , so why don't they ask me for documents and why don't they give me a rigorous check? This doesn't make sense, being accused of double accounts by a rubbish bookmaker that didn't even ask me for documents to confirm and verify my personal information.

I also didn't abuse the bonus and it would be impossible to abuse the bonus, as I only bet for 24 hours, received a single bonus and completed the entire rollover.

It would be great if these thieves came here publicly to explain this whole situation and also show proof of what they accuse me of! Faced with so many doubts, nothing like them clarifying everything here publicly, that would be great.




https://talkimg.com/image/LErL8

Hello, thanks for your help holydarkness , but there is no problem that my data is visible

Ok, we will then wait for this bookmaker that is stealing from me to speak publicly about this situation, I will hope that everything was a misunderstanding, we will soon see if this was a misunderstanding or if it is a way that these bookmakers betting has, to shamelessly steal from its customers.

Hi, unfortunately I haven't heard from them yet. However, it probably [and hopefully] simply because they haven't been online since 13th of May, and rather likely to not notice my PM. Let me try to reach them through telegram in the morning.

Hi, sorry that I was a bit late than what I promised earlier, I was rather busy handling my IRL situation and got engaged in other matter with other forum members when I got chance to get back to the forum. I've sent the notification just now. Let's hope she can help us and... doesn't block me instead, LOL.

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Edit: got a reply that she'll try to pass my message to the person in charge to handle this.