Hi Tatinza25,

I'm sending you a PM right now.

jeremypwr
Sportsbet.io

Hi again,

I replied to your concern 24 minutes after you addressed it.
Trust me in when I say I'm doing everything I can do find a resolution.

Thank you for your patience,

jeremypwr
Sportsbet.io

Sportsbet responded to me, saying that I violated I don't know how many terms, that I have many accounts. I see that it is the same excuse for many players in order to keep all the money, so they say that they will not give me my legitimate winnings from roulette, from betting on NBA, NFL... I wonder what benefit it would have to have many of them. accounts, betting this way... I hope someone here can help me, it's not fair that this casino robs us so blatantly, it has taken 4173 USDT, in total, where else can I complain?

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Hello TantinZa,

Thank you for completing the verification process.

Unfortunately, your account verification was unsuccessful due to the following reason:

We have acquired evidence that you are acting in breach of our terms and conditions.

Under rule 19.1.
19.1. Without restricting our ability to rely on other remedies that may be available to us, we may suspend and/or terminate your account, cancel any outstanding bets and/or confiscate any or all funds in your account at our absolute discretion if:
(i) we suspect that you are engaging in money laundering, illegal or other fraudulent activity while using our Website; or
(ii) we suspect that you are depositing funds which have been obtained unlawfully or in a clearly and seriously debase manner; or
(iii) we obtain evidence that you are part of a betting syndicate where several parties are involved in placing bets in order to evade the Sportsbook Rules, these Terms and Conditions or any other rules of Sportsbet.io; or
(iv) we determine that you are using any device, robot, spider, software, routine or other method (or anything in the nature of the foregoing) to interfere or attempt to interfere with the normal proper functioning of our services, any relevant device(s), software, the Website, the casino games, the sportsbook and betting information or any transactions offered on the Website and in particular will not employ or make use of any artificial intelligence or other system (including machines, computers, software or any other automated systems) designed specifically to defeat the Sportsbet.io systems; or
(v) we determine that you are colluding or attempt to collude with other players in order to defraud Sportsbet.io or its customers; or
(vi) we determine that you are breaching any term of these Terms and Conditions;
(vii) we determine that you are acting in a manner that is detrimental to the conduct of our business; or
(viii) we determine that you are using Sportsbet.io in a manner that gives you an unfair advantage, for example basing bets on insight or professional knowledge about a sport gained via personal involvement or participation in the particular field of sport; or
(ix) we suspect that you have registered, manage or direct your betting activity on multiple user accounts in an attempt to hide your betting activity or bypass our set trading limits; or
(x) we suspect that your account is being used for the benefit of a third party; or
(xi) we obtain evidence that by registering new accounts you have violated Sportsbet.io direct order not to continue your betting activity on our site. Sportsbet.io has the right to confiscate any deposits on accounts registered by users previously found in violation or disregard of previous warnings of the above terms and conditions.


Your account will remain closed and there will be no further correspondence regarding this matter.

If you attempt to open any new accounts, any deposits you send to Sportsbet.io in the future will not be returned.

If you have any other questions, feel free to contact us again.

[moderator's note: consecutive posts merged]

I received a free bet of 10 usdt for betting 760 usdt on NBA, tell me if it makes sense that they think I'm doing it to take advantage of their offer... in the screenshot I sent it is clear that I hadn't bet in more than 1 year, I bet Twice in recognized leagues and sports, I win, I play roulette and I win again and they accuse me that I have many accounts, explain to me how I am taking advantage or am I an expert at betting?

If any user has multi-account then it could be considered as violation of their terms and conditions whether the person has taken any bonuses or not. And it could be checked when any user win a good amount of money and try to withdraw. You won;t face any restriction until you are not a winner from the gambling on the iste.

They confiscated all the money, profits and deposit, they closed my account. I bet on NBA, NFL and play Online Roulette, who knows how these people conclude that I can cheat by playing this with many accounts

Usually when people make complaints they hide vital information in order to strengthen their case. Can you make it clear exactly how many accounts you operated at Sportsbet? Apart from the answer you give, can you personally think of any reason why Sportsbet would according to the terms and conditions you signed up to legitimately close your account and keep any balances?

I could have made these bets and played roulette in the casino around the corner from my house, but it occurred to me to trust this betting house so as not to leave my house and since I had money in cryptocurrencies, I had not played for almost a year with my account, I even recommended the casino to some friends. How do they think that after 1 year he would scam them by making legitimate bets? I ask myself this again and again, how is it that they pay me the first bet won in NFL and when I win the second one and then roulette, right? Because, if I failed to comply with their terms, they accepted my first withdrawal after a long time of playing (which was not automatic and was pending for a few minutes), they waited. I would win again and make x6 the amount deposited.

As with all crimes, the first thing I look at is motive. Right now, I don’t see a motive to cheat.

Even if he breached the rules, Sportsbet can't steal his deposit. If he deposited $100,000, can Sportsbet take his money if he accidentally opened a 2nd account? The rule that Sportsbet has in place would never stand up in court. Some rules basically say that they can steal your money at their discretion. These are invalid.


If you read outside of BCT, such as Trust Pilot, Sportsbet uses 19.1 a lot to steal money. As I said before, this isn't limited to Sportsbet. Both Stake and 1xbet use the rule without proof to the same degree.